Avada SEO & Image Optimizer , 6.640 avaliações
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Good Support Especially by Lydia. She helped me to Optimize my speed from 37 to 47 making my store much faster.
muito útil para deixar o site mais leve, fui atendido pela Jasmine que me ajudou bastante, super rápida e eficiente, recomendo o app o melhor da shopify
Thank you so much Esther :) <3 for the swift and efficient assistance and for the optimization! This has greatly help my site!
Venho aqui hoje demostrar minha gratidão e felicidade com o melhor app atualmente de Otimização de Página! Simplesmente NOTA 10, tanto atendimento quanto as funcionalidades do APP !
Agradeço também, especialmente a Jasmine, Suporte do AVADA ! Que me ajudou demais !!!
Great customer's service from Abbie who helped us with the performance.
We were facing a very low performance and speed, the image optimization also is a great tool.
Very useful app, highly recommended
and the customer support team is very cooperative and responded quickly
Absolutely TERRIBLE!! DO NOT USE - You have been warned!
Lets start, once I'd done all the "basic steps" they tell you to they managed to slow my store down! (Opposite of speed it up!) They have lots of advertising and talk themselves up plenty by putting reviews everywhere. (I'm caused to wonder why they got those!) None of the features actually helped my site. I dropped from a 47 score to a 17 score while using these guys.
Someone else mentioned the requests to the site made and I've come across the same issue, they are sending so many requests that it slows everything down.
My advice - If you know what to do, do it yourself, otherwise use a different app!
Hi,
Thank you for taking the time to share your feedback. We appreciate your honesty, and we're sorry to hear about your experience. At Avada, we strive to provide excellent service, and it's clear we fell short in this instance. We would like to apologize for any inconvenience or frustration you may have experienced.
After the thorough investigation from the development team, we have addressed your concern and found out the cause as well as solution for the speed issue. We have sent you an email with detail. Please check your mailbox for further update.
Thank you for your collaboration! We look forward to hearing from you soon
Best regards,
Avada Team
Thanks for Emily's careful service. It is a very useful plug-in. I like it very much and will recommend it to my friends. I'll use it first, and if it works well, I'll consider upgrading.
I had a great experience with the live support from Hana. They were very helpful and responsive, addressing my questions and concerns in a timely manner. Their assistance played a significant role in resolving my issues, and I appreciate their dedication to customer satisfaction. I would definitely recommend their support services to others.
A truly great app, and the customer service is quick and reliable. I spoke to Abby who was fantastic, replied to my message very quick, and helped me out. A great service.