Avada SEO Speed Image Optimize
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (7.704)
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Mir wurde innerhalb kürzester Zeit mit meinen SEO Problemen von Mia und Toby geholfen vielen Dank dafür!
I had a fantastic experience with Lydia from Avada's customer support team. She provided clear and concise guidance on optimizing SEO for my website, which has already resulted in noticeable improvements. Her expertise and friendly demeanor made the process stress-free and enjoyable. Highly recommend Lydia and Avada for all your SEO needs!
Thank you so much for your fantastic review! We're thrilled to hear that Lydia could help make your SEO process stress-free and effective. We're always here for your SEO needs!
THANK YOU EMILY
have been using the app for 1 day so far liking it, and Christian provided me with the related help as well
First of all, their capabilities far exceed the introduction. Not only do they realize the functions introduced, but they also have a dedicated service team that is always online to answer questions and can directly connect with technical personnel to give responses in the fastest time. It is such an excellent team.
I commented specifically because there was no additional charge but the problem was solved quickly. Thank them very much.
Must recommend.
Thank you for your wonderful review! We're glad our team could resolve your issue quickly and efficiently. We're always here to support you whenever you need it!
Tiana has been extremely helpful with SEO issues. Thanks!!!
It was wonderful to hear that you had a great expeience with our service! We really appreicate your feedback ❤️
Feel free to ask for our support anytime you need
Pamela, Audrey and Toby were amazing and super helpful in fixing key issues with my store so that I can provide the best experience to my customers. Thank you for everything!
Thank you for your kind review! We're so glad that Pamela, Audrey, and Toby could assist you in providing the best experience for your customers. Don't hesitate to reach out if you need any further help!
We gave a test to this solution for over 3 months and we strongly suggest NOT to use it on your site.
Their support is super unreliable , they assign non qualified people whom only waste your time with useless questions and issues are forgotten by their dev team unless you bring it to their teams attention every day. Even in that case there are many times their team can't fix the issue.
The slution claims to do many things, but if you actually check things majority is not working;.
Meta replacements - broken and none functional.
Instant page - not correct at all and a marketing lie
Worst of all is , they implement functions and enable those functions default. When you try to disable those functions, you are presented with an option to upgrade to Enterprise package. Best of it , those functions are causing major issues on your site and you are stucked in a loop.
Forced to pay for a better package just to fix a bug on your site.
Do yourself a favour and stay away from this app
Hello Dutch Natural Healing Team,
Thank you for your honest feedback, and we sincerely apologize for the frustrations you have experienced. We take your concerns seriously and would like to address each point to clarify and resolve the issues encountered.
1. Support and issue resolution: Our records show that all issues you raised were addressed within 24 hours. Unfortunately, it seems updates did not reach you due to email miscommunication. We use the store owner's default email from the live chat, and we were not aware that you did not have access to this email. We apologize for this oversight and have taken steps to ensure we communicate through the correct channels moving forward.
2. Default function activation and upgrades: We want to clarify that our intention is never to force upgrades by creating technical issues. Our operation aligns with Shopify's standards, and we never meant to trick our users. The issue you experienced with a specific feature being enabled was a system error, and we are currently reviewing our processes to prevent such incidents. We apologize for any inconvenience this has caused. We have since disabled the problematic feature, and we are pleased to hear that your site's functionality has been restored.
3. Meta Replacements: We noticed that the meta tag rule you created did not include the necessary conditions for it to function. This is likely why you experienced issues. We have detailed documentation on setting up these rules properly here: https://docs.avada.io/seo-suite-help-center/search-appearance/meta-tags/meta-tags-rule. If you need any assistance regarding this, we are more than willing to assist.
4. Instant Page Feature: We take your feedback regarding the instant page feature seriously and would like to address your concerns directly. It's important to us that our features deliver real value, and we assure you that the development of each feature involves extensive research, development, and rigorous testing. Additionally, all our features undergo strict Shopify review processes before being made available to our customers. If there were any discrepancies with the functionality as you've mentioned, it would have been flagged by Shopify's quality assurance. We are committed to transparency and are more than willing to demonstrate the effectiveness of this feature to you. Please let us know how we can assist further in this matter.
We appreciate you bringing these matters to our attention, and we are committed to ensuring they are resolved to your satisfaction.
Best regards,
Esther - Customer Success Lead
Tiana was amazingly patient and helpful! She took care of my first question and then took on a second question, routing me to the tech team for further assistance.
Thank you so much for your review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Great support and quick response from team. I recently used avada SEO and was thoroughly impressed with their support and issue resolution. The customer service team (Ricky and Nikita) was highly responsive, addressing my concerns within minutes. They provided clear, step-by-step guidance, ensuring I understood the solutions. Their professionalism and dedication to customer satisfaction are evident, making app my top choice for reliable and effective support.