Avada SEO Speed Image Optimize
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (7.523)
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This app can not handle the number of images it says it can and the support team has been totally inadequate in assisting with the problem. They say it is because of Shopify API limitations, if Shopify has limitations their app has the same limitations and they should not be making these false claims.
Dear Tony,
We're genuinely sorry that you are experiencing this unexpectedness with our app and we would like to apologize for any discomfort this brought you.
We want you to know that we're here to assist you.
We are investigating your site and working our best to find out the best solution to get the issue resolved and earn back your trust in our service.
We did send you a follow-up email about this, please kindly check that in your email inbox. I look forward to hearing from you soonest!
Esse aplicativo oferece um excelente suporte, Muito bom. Fui atendido pela Lydia.
Ela foi extremamente paciente e competente
I used this app to help me optimize my images and improve the speed of my website and help me with my SEO. Aisha was amazing and assisted me really well. Now my website works really fine. Thank you!
Esther was amazing! She helped me so quickly! Could not ask for better service! Looking forward to using Avada for all my SEO needs!
Marcus not only helped me set up my SEO and other stuff on my Shopify store... he also helped me configure my site for better speed and also gave me a lot of other tips. I would like to see this kind of Support in more places. Great App, great company. I recommend!
Lots of features. Very helpful and save lots of time if you need to optimize your SEO. Great app. Responsive company. A+++
Absolutely TERRIBLE!! DO NOT USE - You have been warned!
Lets start, once I'd done all the "basic steps" they tell you to they managed to slow my store down! (Opposite of speed it up!) They have lots of advertising and talk themselves up plenty by putting reviews everywhere. (I'm caused to wonder why they got those!) None of the features actually helped my site. I dropped from a 47 score to a 17 score while using these guys.
Someone else mentioned the requests to the site made and I've come across the same issue, they are sending so many requests that it slows everything down.
My advice - If you know what to do, do it yourself, otherwise use a different app!
Hi,
Thank you for taking the time to share your feedback. We appreciate your honesty, and we're sorry to hear about your experience. At Avada, we strive to provide excellent service, and it's clear we fell short in this instance. We would like to apologize for any inconvenience or frustration you may have experienced.
After the thorough investigation from the development team, we have addressed your concern and found out the cause as well as solution for the speed issue. We have sent you an email with detail. Please check your mailbox for further update.
Thank you for your collaboration! We look forward to hearing from you soon
Best regards,
Avada Team
Worse than this application and customer service I have ever met in my life. They promise to increase your website speed: my website speed has dropped by 20 points and customer service is still looking for a solution to this problem. It's been 3 days already. They don't have enough technical skills. Very disappointed!
Hi there,
This is Daisy from AVADA Team. I am so sorry for the delay as it takes a bit of time to apply the fixing.
I've checked your SEO analysis with the warning reported. We can totally fix the issue for you. I also shoot you a follow email, kindly check it so that we can assist you better and at highest priority.
Thank you
Daisy
good expereince
The system is easy to use and the support staff are very helpful. Hana quickly answered any questions that I had.