Avada SEO Speed Image Optimize
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Lydia and all the team of this app are amazing. Support is outstanding and they are always happy to help with anything very very quick. Get this app and have a peace of mind.
I just installed the app and I didn`t know how to do the speed site optimization so I spoke with someone from chat. Emily helped me and told me that she will try to do this, she also spoke with the tehnical team for helping me. Now, I am waiting 2-3 days for them to see what the can improve for a better site speed. They answer very fast and so professional, It seems that I finish searching for a SEO optimizer!
Whenever i am in need of any help the Avada team is always there and they are very supporting and have helped me several times.
Hana and Toby were very helpful
The product is excellent, and the support team is great. They helped me optimize my store effectively with their product.
it's really a usefull app and the supporting team is good ;)
I have been using the application for two days and I have noticed a lot of improvement in my website. And most importantly, I saved a lot of work time. They also have good customer service, Audrey is very friendly and is helping me solve the problems I have.
Best response
Hello, I was charged $32 for daily use and I would like a refund.
Hello Vinterro Store Owner,
I understand from your review that there was a concern regarding a charge of $32 for daily use, for which you've requested a refund. Allow me to clarify how our subscription model works. Like many Shopify applications, our app is based on a subscription system. Users are charged a recurring fee of $34.95 every 30 days to access the app or certain features within it. This fee is not calculated on a daily basis but covers the entire subscription period.
Upon reviewing your account details, I noticed your subscription began on March 30th and was set to renew on April 29th. As per our 30-day guarantee refund policy, you are eligible for a refund since your cancellation request falls within this period.
We have already issued a full refund. Please reply to our email to confirm that you have received the refund.
Thank you for your understanding, and we apologize for any confusion this may have caused.
Best regards,
Esther from Avada
liz did some things cleared up some errors . well appreciated