Avada SEO Speed Image Optimize
ตรงตามมาตรฐานคุณภาพสูงสุดของ Shopify ในด้านความเร็ว การใช้งานง่าย และมูลค่าของผู้ขาย
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Highly recommend, Great support Lydia was very quick at helping us fix an issue and get it working straight away.
Thank you
Amazing team work by Lydia and Anivia. Sorted out my Speed Up issue immediately. Can't rate them highly enough. Thank you again.
I am going to change my feedback based on my recent conversations with Esther and her team. They have worked consistently to improve my website speed.
Technical team has provided me regular and detailed updates on the actions they have performed to improve the speed. They have also provided some reasons that effects the speed score in general.
I am happy with their support and consistent improvements done by the team.
Thanks !
Amazing plugin!
Support was amaing and helped in all issues we had!
Thanks Judy!
Surely will use on all stores from now on!
Also onboarding was very simple!
Thank you for the fantastic review! We're delighted that Judy could assist and make onboarding simple for you. We look forward to supporting your other stores in the future.
sehr schneller und äußerst netter Support! Besser kann es nicht sein :)
Vielen Dank Tiana! ;)
Vielen Dank für Ihr freundliches Feedback! 🌟 Wir freuen uns sehr, dass Sie mit unserem schnellen und netten Support zufrieden sind. Tiana ist begeistert, dass sie Ihnen helfen konnte! 🚀
great app
great customer care
great technical team
specially miss Christian
I highly recommend Avada! My Shopify website had been suffering from slow performance for a long time. Bem, the technician from Avada, fixed the issue instantly in just 30 minutes. There was no hesitation or delay; everything was done seamlessly. Fantastic service and incredibly efficient!
It feels very useful, and customer service Hana's response is very fast and she solved my problem in a timely manner. Recommended Use!
The customer service responded very quickly and patiently, thank you
Dear Mambria store owner,
Thank you for taking the time to share your experience and feedback. We sincerely apologize for the issues you've encountered with our app.
We understand your frustration regarding the unexpected changes to your website's modules and the subsequent impact on your site’s performance. It is never our intention for our services to cause inconvenience. Our team strives to ensure that all functionalities can be seamlessly integrated without disrupting the existing setup.
I'd like to clarify how our Speed Up feature works. When using our speed up feature, we provide two options: apply the changes to a duplicate theme or directly to your live theme. Using a duplicate theme allows you to avoid unexpected changes since some features may conflict with your existing theme code, especially considering any third-party apps that might be integrated.
According to our records, it appears that the speed optimization was initially applied directly to your live theme on July 22nd, despite warnings provided within the app. This is likely what caused the unexpected alteration to your footer's layout.
Please rest assured that any changes made through our speed optimization can be reversed by deactivating the specific feature or deactivating the app. Moreover, our technical support team is fully prepared to assist in ensuring all features are compatible with your theme. We suggest reinstalling the app so that we can assist you in resolving any remaining issues and ensuring that your website operates optimally. We would greatly appreciate it if you would allow us one more opportunity to make things right.
We are continuously working to improve our application and customer service experience. Your feedback is crucial in helping us achieve this.
Please feel free to reply to my email. We are here to help and hope to resolve these challenges to your satisfaction.
Thank you for your patience and understanding.
Best regards,
Esther - Customer Success Lead
I really enjoyed using the app for my store it was a wonderful experience . Hana took me through all the procedure and even help me with a lot of thing i really appreciate her thanks