Avada SEO Image Optimizer
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We’ve been using Avada SEO & Image Optimizer for a while now, and it’s been fantastic! The app is very user-friendly and has significantly improved our site performance and SEO. The support team is responsive, professional, and always willing to help. Highly recommended!
Excellent! My mobile loading speed has improved significantly. Special thanks to Penelope for resolving the instant indexing issue.
Apps works very good, support is excellent and super fast. Had a problem with adding the faq block to the theme and Ricky from support helped me out in a few minutes.
I was stuck on a few things on my Shopify product page and had been trying to figure them out for a while. I eventually reached out to the team (Brain) and they resolved everything within minutes. Their communication was efficient, and the instructions were clear and easy to follow. Whenever I didn’t understand something, they explained it in a different, simpler way. I highly recommend them.
Thanks to Brian for his helpful problem-solving, his response was very quick and professional.
The app was showing duplicate titles so I reached out to app support. Penelope got with their dev team and had the issue resolved in a day or two. They were helpful and responsive!
This is a very useful SEO tool that has improved my work efficiency. Customer service also responds quickly and is able to help resolve issues.
the image optimization ruined my shops product photo and ask a pro plan to revert it. unacceptable!
Thank you for sharing your experience. We’re truly sorry for the frustration this situation caused.
We’d like to gently clarify that image reverting is available for all merchants, including those on the FREE plan. Because reverting images is a technically sensitive process and can carry certain risks if done incorrectly, it is handled with the support of our technical team to ensure everything is restored safely.
During the conversation, our support team explained the revert process and offered assistance to restore the images safely.
At the same time, the issue was described in general terms as the images being “ruined,” without specific details on what had changed (such as sharpness, colors, or cropping). Without clearer details, it was difficult for us to confirm whether the changes were directly related to image optimization.
That said, we take feedback like this very seriously. Based on cases like yours, we’ve improved our workflow, and our CS agents can now assist merchants in restoring images back to their original Shopify-uploaded state more quickly and smoothly.
We appreciate the feedback and will continue improving both our product and support experience.
Estoy muy contento con el desempeño de la aplicación, el soporte es fenomenal, recibiendo grán apoyo por parte de Viola,:
Todo funciona muy bien y ha mejorado sustancialmente el desempeño y manejo de mi página. Muy recomendado.
Really happy on the prompt reply from their support. Their team member Viola help me resolve the issues we had on our store within the hour and I really appreciate it as someone who wants things done immediately. It bumped up our SEO score instantly and really helped me understand how the whole thing works so thank you. Big thanks to Christian for the prompt reply as well.