Avada SEO Speed Image Optimize

Hana was quick to respond and gave me guidance on how to achieve what I wanted

Good support!

segundo meu conhecimento que é pouco eu não tenho nada de reclamar do pessoal que nos atende. são sempre muitos atenciosos e simpaticos . Quanto a funcionalidade do app gostaria de umas aulas para saber mais do app.

I have been having some technical difficulties installing and using this app. I am not a very technical person and even though I am still working through some image issues Audrey has been helpful as much as can be.

Emily was giving great help on my needs , she has asked his technical to help on the issue we have encountered , the total resolve time is around 30 mins. but it worth it. Thank you Avada and Emily

Very good SEO suite, and responsive and friendly technical support. Be aware that after updating your theme, you will need to republish Avada from the settings menu and check that everything is working via meta tag validators. I had duplicate meta tags, some coming from my Dawn theme and some coming from Avada. If you have this, simply remove the meta-tag render line in your theme.liquid and retest.

Great features and support, especially from Judy and Maison !!

Nice app helping me with my issues. Special mention to Hana :)

Emily was helpful and had the assistance of the technicians who will continue to work on my site.

I honestly think that this app made my site worse. I saw my mobile page load score go all the way to a 13. Since attempting to have them remove their app from my store I have been seeing gains in site speed. Could be a coincidence, because I have been working my self to death around the clock to fix all the issues. Then there's the chat, really great customer service. Attentive and very helpful. Except that I had requested to downgrade my service prior to the charges they were about to bill and now I have requested 3 times to have my plan downgraded and the code removed and i haven't been able to get anywhere with them.

Update: The customer service team has been fantastic, they have been more than helpful and accommodating my requests.
I am still not certain what made my page load speeds plummet so drastically,but either way, their customer support team is fantastic and helpful, and they all deserve a raise or holiday bonus :) Thank you to Esther and all the other wonderful ladies who helped me with all my needs you are truly appreciated. Happy Holidays!