Avada SEO Image Optimizer
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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We gave a test to this solution for over 3 months and we strongly suggest NOT to use it on your site.
Their support is super unreliable , they assign non qualified people whom only waste your time with useless questions and issues are forgotten by their dev team unless you bring it to their teams attention every day. Even in that case there are many times their team can't fix the issue.
The slution claims to do many things, but if you actually check things majority is not working;.
Meta replacements - broken and none functional.
Instant page - not correct at all and a marketing lie
Worst of all is , they implement functions and enable those functions default. When you try to disable those functions, you are presented with an option to upgrade to Enterprise package. Best of it , those functions are causing major issues on your site and you are stucked in a loop.
Forced to pay for a better package just to fix a bug on your site.
Do yourself a favour and stay away from this app
Hello Dutch Natural Healing Team,
Thank you for your honest feedback, and we sincerely apologize for the frustrations you have experienced. We take your concerns seriously and would like to address each point to clarify and resolve the issues encountered.
1. Support and issue resolution: Our records show that all issues you raised were addressed within 24 hours. Unfortunately, it seems updates did not reach you due to email miscommunication. We use the store owner's default email from the live chat, and we were not aware that you did not have access to this email. We apologize for this oversight and have taken steps to ensure we communicate through the correct channels moving forward.
2. Default function activation and upgrades: We want to clarify that our intention is never to force upgrades by creating technical issues. Our operation aligns with Shopify's standards, and we never meant to trick our users. The issue you experienced with a specific feature being enabled was a system error, and we are currently reviewing our processes to prevent such incidents. We apologize for any inconvenience this has caused. We have since disabled the problematic feature, and we are pleased to hear that your site's functionality has been restored.
3. Meta Replacements: We noticed that the meta tag rule you created did not include the necessary conditions for it to function. This is likely why you experienced issues. We have detailed documentation on setting up these rules properly here: https://docs.avada.io/seo-suite-help-center/search-appearance/meta-tags/meta-tags-rule. If you need any assistance regarding this, we are more than willing to assist.
4. Instant Page Feature: We take your feedback regarding the instant page feature seriously and would like to address your concerns directly. It's important to us that our features deliver real value, and we assure you that the development of each feature involves extensive research, development, and rigorous testing. Additionally, all our features undergo strict Shopify review processes before being made available to our customers. If there were any discrepancies with the functionality as you've mentioned, it would have been flagged by Shopify's quality assurance. We are committed to transparency and are more than willing to demonstrate the effectiveness of this feature to you. Please let us know how we can assist further in this matter.
We appreciate you bringing these matters to our attention, and we are committed to ensuring they are resolved to your satisfaction.
Best regards,
Esther - Customer Success Lead
Excellente application qui permet de réellement accelerer son site, et donc améliorer le SEO, on peux presque tout optimisé et le plan a 30$ suffit largement pour une petite entreprise. J'ai eu l'occasion de contacter le support notamment Penelope du service technique et Raymond, le probleme a été régler super vite et ils sont supers sympas <3
Je recommande vivement pour toute les petites boutiques cherchant à ameliorer le SEO et les performance !
Merci beaucoup pour votre retour fantastique ! Nous sommes ravis que Penelope et Raymond aient pu résoudre votre problème rapidement. Votre recommandation signifie beaucoup pour nous, et nous restons à votre disposition pour toute assistance future !
The app is awesome which help me optimize the speed load for the website, also the customer support team and IT team make it really quick that help me boost more sale after using the apps. Thank you Avada team and I highly recommended.
We’re so glad to hear the app and support team helped you optimize your website! Thank you for the recommendation, and we’re always here to assist!
Fantastic Support and Effective App!
I've been using the Avada SEO Suite app for my Shopify store, and it's been a game-changer. The app itself is incredibly user-friendly and has helped improve my store's SEO performance significantly.
What really stood out to me was the exceptional customer service. I encountered a minor issue, and Lydia and Maison were both incredibly helpful. They resolved my problem within just a few minutes, which was impressive. Their quick and efficient support made all the difference.
Highly recommend this app to anyone looking to enhance their SEO on Shopify!
Tiana ist sehr kompetent und super Hilfsbereit. Kann ich nur weiter empfehlen. Danke nochmal an Tiana!
Danke! We’re happy Tiana was able to assist you. Let us know if you need more help in the future. 😊
Kevin super atencioso e prestativo. Ótimo trabalho da equipe
Muito obrigado pelo feedback! Estamos felizes que Kevin tenha sido atencioso. Conte conosco sempre que precisar! 🌟
the support team at Avado SEO is very very supportive, they are very kind and always willing to help with anything to do with my store, they're even helping me fix my google merchant center account issue that lead to my account being suspended. I highly highly recommend this app and it's team, they're a great addition to add to your store.
It was great to use this app, and especially the support staff is very good and accurate; they easily understand my concern and solve it asap. especially the Ricky. Thank you, Ricky.
We’re so glad Ricky and the team could address your concerns. Thank you for your trust and kind words! 🌟
I was switching between this SEO and that SEO, facing many problems. After I switched to Avada, I was really happy with the quick support from the team, which made everything much easier. The performance improved, and my rankings increased significantly.
Thank you! We’re so glad the switch to Avada made things easier and improved your rankings. We’re here for you anytime!
I've been using Avada for my website and have seen a noticeable improvement in search rankings. Thanks to Tony's expertise, he managed to fix errors on my website, and the SEO features are robust and easy to use. Highly recommend it.
We're so glad to hear that Avada has helped improve your search rankings! Tony appreciates your kind words about his expertise. It's great to know you find the SEO features user-friendly and effective. Thank you for the high recommendation! 🌟