整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年1月26日

When I decide to uninstall your spammy app, REMOVE ALL THE CODE FROM EVERYWHERE YOU f......................

Your settings, and code is everywhere regardless if I uninstall.

TERRIBLE APP

Tonik UAE
阿拉伯聯合大公國
使用應用程式 1分鐘
2023年6月30日

Absolutely TERRIBLE!! DO NOT USE - You have been warned!
Lets start, once I'd done all the "basic steps" they tell you to they managed to slow my store down! (Opposite of speed it up!) They have lots of advertising and talk themselves up plenty by putting reviews everywhere. (I'm caused to wonder why they got those!) None of the features actually helped my site. I dropped from a 47 score to a 17 score while using these guys.
Someone else mentioned the requests to the site made and I've come across the same issue, they are sending so many requests that it slows everything down.
My advice - If you know what to do, do it yourself, otherwise use a different app!

Fandoms'R'Us
澳洲
使用應用程式 30天
Avada 已回覆 2023年6月30日

Hi,

Thank you for taking the time to share your feedback. We appreciate your honesty, and we're sorry to hear about your experience. At Avada, we strive to provide excellent service, and it's clear we fell short in this instance. We would like to apologize for any inconvenience or frustration you may have experienced.

After the thorough investigation from the development team, we have addressed your concern and found out the cause as well as solution for the speed issue. We have sent you an email with detail. Please check your mailbox for further update.

Thank you for your collaboration! We look forward to hearing from you soon

Best regards,
Avada Team

2023年7月29日

The following will be my honest experience with the app and my review of the features and benefits provided. I have used this app daily for the past 4 weeks. My understanding was the app would provide SEO optimization and increase the response and speed of my site loading. Throughout my 4 weeks of using this app, and learning the web development aspects as I went, I have come to realize that all of the services and benefits the app proclaims to provide, it does not. Or, if it does, it does not do so to a satisfactory enough level to warrant taking up any space within my website or even the list of apps that my website utilizes. I have found a significantly larger impact on both SEO optimization and speed increase by taking a hands-on approach and learning the intricacies of both categories myself.
Now, I understand that is a huge undertaking, that is the reason I initially installed this app. However, it has done nothing but prove to be a disappointment in comparison to the benefits advertised. Therefore, wanting to be transparent in my review, it is my review of this app and my suggestion to anyone who reads this review not to install this app as it does not provide what it promises. I hope I am able to save you some time. Furthermore, I just finished reaching out to the support team concerning the commonly utilized feature of “lazy loading” for my website. Specifically referring to images “below the fold.”I had just started this journey 4 months ago and was able to deduce what “below the fold” means when used in this reference. It was alarming to me that the support personnel was unfamiliar not only with the term but also with their features in relation to this term. He is going to have his technical support team reach out to me via email. So, in short; their app does not do what they claim and their support team is unable to provide support.

Main St Excl
美國
使用應用程式 14天
Avada 已回覆 2023年8月2日

Hi,

We sincerely apologize for the unhappy experience you encountered while using our app. We have conducted a thorough investigation into all the issues you raised in your recent emails.

Moving forward, we have sent you a follow up email explaining what we found out in full transparency. Please check your emailbox for further update.

Best regards,
Avada Support Team

2024年3月18日

site horrivel, nao quer abrir nem a pagina nao recomendo nem um pouco.

malevo
巴西
使用應用程式 5分鐘
2023年9月26日

I regretfully installed the Avada SEO Shopify app with the hope of boosting my store's performance. However, my experience with this app has been nothing short of frustrating and disappointing.Before installing the Avada app, my store had a commendable speed score of 75. However, the moment I added this app to my website, I noticed a significant drop in speed, which was truly disheartening. My store's speed plummeted to 60, rendering it slower than ever before.I reached out to the Avada support team immediately, and they assured me that my issue would be resolved within 48 hours. Unfortunately, those 48 hours came and went, and my problem remained unsolved. My store's speed did not improve, and I felt like I was stuck in limbo.To make matters worse, when I contacted the support team again after the initial 48-hour period, they told me it would take an additional three days to resolve the issue. This was incredibly frustrating, as my business was suffering due to the slowdown in website performance caused by this app.Ultimately, I decided to uninstall the Avada SEO app, as it not only failed to deliver on its promises but also caused harm to my store's speed and user experience. I am genuinely surprised that this app has received high ratings, as my experience with it was far from positive.In conclusion, I strongly advise against using the Avada SEO app. It proved to be a waste of time and had a detrimental impact on my store's performance. I hope others can learn from my experience and avoid the frustrations that I had to endure.

cashymart
美國
使用應用程式 2天
Avada 已回覆 2023年10月5日

Hi,

Thank you so much for taking time to give us a constructive feedback.

Our SEO expert has contacted you and is helping improve the Store speed. Kindly keep in touch so that we can assist you better. Our analysis has revealed that the second slide show on your homepage is currently being lazy-loaded. This could potentially be a contributing factor to the issue of Largest Contentful Paint (LCP) and overall score. With our expertise, we anticipate significant improvements that can elevate your site's speed score to 75 or even beyond. We would appreciate your thoughts on our proposed solution.

We genuinely hope to hear from you soon and are eager to seize the opportunity to make a lasting positive impression. Your feedback and collaboration are invaluable to us as we work together to achieve your website's speed and performance goals.

Best regards,
Avada Support Team

2023年8月22日

This app is a waste of money. It doesn't work as described, it duplicated photos of products, and my website is not faster and optimised. I asked for help many many times, no solutions, no answer at all! Be aware!

WOO .Design
愛爾蘭
使用應用程式 2個月
2023年7月8日

Not at all helpful. Decreased the speed score & even the basic things are under pro plan which is not at all good for starting stores

Wildlense
印度
使用應用程式 18天
Avada 已回覆 2023年7月8日

Hi,

Firstly, we would like to take responsibility for the experience you had with our app.

First and foremost, I would like to extend my sincere apologies for any inconvenience you encountered while using our app. We noticed that you installed our app but quickly had a negative experience. Since we have not had the opportunity to communicate with you before, I would like to suggest a discussion to assist you in optimizing your website's speed and gain a better understanding of your specific requirements.

We have sent you a follow up email with details. Could you please check your emailbox and get back to us whenever you are available?

Your business with Avada is greatly appreciated. We are always there for you to assist you anytime you need us.

We are looking forward to hearing from you soon

Best regards,
Avada Support Team

編輯時間:2024年4月15日

After 3 years using this app and upgraded to enterprise. I don’t get any support from this app.

Swan Auto
美國
使用應用程式 12個月
2023年10月4日

Very bad experience.. After installing app when I started image optimization than it stuck after some time... After contact customer care it start ... Again after some time it stop... No technical team available to resolve issue instantly. As per customer care she said me to wait 2 to 3 days for resolving issue. Very discouraging experience...

Nexa Fashion
印度
使用應用程式 大約2小時
Avada 已回覆 2023年10月19日

Hi,
We're genuinely sorry to hear about your experience. Your frustration is understandable, and we apologize for the inconvenience. We've already sent you an email to address this issue promptly. Your feedback helps us improve, and we're committed to resolving this matter as soon as possible. Thank you for your patience.

Best regards,
Avada Support Team

2023年7月22日

Sitemap doesn't work. they don't fix anything. they say they are sending to support to fix and don't do anything. Its been four days. a complete waste of time and insult. Horrible !!!!!!!! Insulting to not even email an update.

Limoges Box Boutique
美國
使用應用程式 2天
Avada 已回覆 2023年7月23日

Hello

We’re sorry to hear you did not have a great experience with our app. Since we haven't had a chance to communicate before, please let us check the issue for you.

I have just sent an email to your mailbox. Please help me check our message and solution to remove the app code.

Many thanks for your collaboration and we hope to sort it out for you soon

Best regards,
Avada Support Team