Avada SEO Speed Image Optimize

Avada SEO Speed Image Optimize

評價 (7,935)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年5月23日

This application disconfigured my entire store, I lost all settings and customizations. I don't recommend it at all!

PurezaVital
美國
使用應用程式 7天
SEO On (Avada) 已回覆 2024年5月24日

Dear PurezaVital Store Owner.

Thank you so much for taking the time to leave a feedback to our app and we are truly sorry to hear about the issues you've experienced. We take your feedback very seriously and want to ensure that we address any problems promptly.

We noticed that you haven’t reached out to our support team yet, and we would like to offer our assistance in resolving the issues you encountered. Our goal is to help you restore your store’s settings and customizations as quickly as possible.

Could you please provide us with more details about the specific problems you faced? Any information you can share will be incredibly helpful for our team to diagnose and fix the issues.

Thank you for bringing this to our attention, and we appreciate the opportunity to make things right. We look forward to hearing from you soon.

Best regards,
Avada Support Team

2024年3月20日

EXTREMELY BAD FOR YOUR STORE I BEG U DO NOT DOWNLOAD. IT REMOVED MY IMAGES, MY. PRODUCT DESCRIPTION WAS ALL OVER. NOW I GOT TO FIX THIS MANUALLY. DONT LET EMILY HELP

FoldyDuffle
美國
使用應用程式 35分鐘
2024年2月1日

On app install page showing free to install, after install everything is paid only alt text free

Raza Gems LLc
阿拉伯聯合大公國
使用應用程式 3分鐘
SEO On (Avada) 已回覆 2024年2月2日

Dear Raza Gems LLc store owner,

Thank you for sharing your feedback about the Avada SEO Suite app, and we apologize for any confusion or frustration you've experienced. We genuinely appreciate users like you who take the time to provide valuable insights.

I want to assure you that we take your concerns seriously and are committed to addressing them promptly. To better assist you, could you please provide more specific details about the discrepancies you encountered after installing the app? Understanding your experience in more detail will help us investigate and resolve the issues effectively.

Additionally, our team is here to help guide you through any questions you may have about the app's features, pricing, or functionality. Please don't hesitate to reach out with more information or any further queries, and we'll do our best to assist you.

Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.

Best regards,
Avada Support Team

編輯時間:2024年5月15日

Je suis amené à laisser une note de 1 malgré ma nature positive. En effet après un rendez-vous oublié par vous et un second annulé la veille. Du coup cela fait deux semaines d'attente inutile.
Deux semaines d'attente pour rien en terme de SEO est simplement inacceptable.

Boutique des Arts Martiaux
法國
使用應用程式 4個月
SEO On (Avada) 已回覆 2024年5月27日

Bonjour Boutique des Arts Martiaux,

Nous sommes vraiment désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Nous pensons qu'il s'agit d'un malentendu, car nous vous avons envoyé 3 emails pour vous guider à réserver une démonstration via le lien correct, mais vous avez continué à utiliser l'ancien lien.

Quoi qu'il en soit, nous sommes heureux que vous ayez finalement eu une session avec notre chef de produit. Après cet appel, il vous a envoyé 2 emails de suivi, mais nous n'avons pas encore reçu de réponse de votre part.

Nous espérons pouvoir régler cela rapidement et efficacement. Merci de bien vouloir vérifier vos emails et nous faire savoir si vous avez des questions ou des préoccupations supplémentaires.

Nous restons à votre disposition et espérons avoir de vos nouvelles très bientôt.

Cordialement,
Avada

2024年1月26日

When I decide to uninstall your spammy app, REMOVE ALL THE CODE FROM EVERYWHERE YOU f......................

Your settings, and code is everywhere regardless if I uninstall.

TERRIBLE APP

Tonik UAE
阿拉伯聯合大公國
使用應用程式 1分鐘
2023年8月25日

IT MESSED UP ALL OF MY FIRST IMAGE OF MY PRODUCTS! CUSTOMERS CAN'T SEE ALL THE IMAGES, ALL THE PRODUCTS BECAME UNAVAILABLE TO ALL MARKETPLACES!!! ESPECIALLY GOOGLE!!! I WILL SUE THIS COMPANY IF THEY CAN'T FIX THE ISSUES!! PLEASE HELP ME REPORT THIS COMPANY TO SHOPIFY!!!!!

GENUINE AUTHENTIC BRAND LLC
美國
使用應用程式 2年多
編輯時間:2024年4月23日

This app is absolutely useless and don't understand why it has so many positive reviews. It doesn't do anything, the customer service doesn't know how the app works, what features it has etc. I am actually not sure what I am paying for it as it does absolutely no difference if one uses it or not. Waste of money can cannot recommend it.

NAYA
德國
使用應用程式 大約2年
2023年6月28日

they give you a coupon code and they charge you all the amount later. Also, nothing is running better in my shop with this app! NOT recommend!

SPECSET
希臘
使用應用程式 接近2年
編輯時間:2023年8月7日

Daisy from support the supervisor, never answered or helped me. The agents simply transfer me over to her and don't help either. I am paying for the app and it is a big inconvenience as they do nto help at all. UPDATE: after their reply, they did NOT contact me, I contacted them and they still tell me that a low speed is normal.

Erik Rayo
美國
使用應用程式 接近2年
SEO On (Avada) 已回覆 2021年12月31日

Hi Erik,

Rainy here from AVADA. I am sorry for your experience with our support team. Our SEO expert has contacted you and is helping improve the Store speed. Kindly keep in touch so that we can assist you better.

Regards,
Rainy

編輯時間:2024年5月23日

The customer service is not what it used to be.

Cloud Cat
美國
使用應用程式 1年多
SEO On (Avada) 已回覆 2024年5月26日

Dear Cloud Cat Store Owner,

We wanted to follow up on your recent experience with Avada SEO Suite. We're sorry to hear that you were not able to achieve the setup you were aiming for, and we apologize for any frustration this may have caused.

We noticed that you were trying to use the page title as the title tag and the meta title (SEO title) as the H1 to differentiate them on your product page. we understand that this is an important aspect of your SEO strategy, and we're sorry we couldn't assist you effectively in achieving this.

We strive to provide the best support and solutions for our users, and it's clear we fell short in your case. If you have any further details or specific requirements, we would love another opportunity to assist you. Our goal is to help you get the most out of our app, and we are committed to resolving any issues you may have faced.

Thank you for giving Avada SEO Suite a try, and we hope to have the chance to make things right.

Best regards,
Avada Support Team