Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive SEO tools and user-friendly interface. They report significant improvements in website speed, visibility, and organic traffic. Features include on-page and off-page optimization, keyword research, real-time SEO suggestions, and detailed analytics. The app also offers image optimization and time-saving automation. Many appreciate its competitive pricing and the prompt, helpful customer support team. Regular updates keep the app in line with SEO trends.

April 6, 2024

Audrey and Maison have exceeded all expectations and set a new standard for customer service and quality. From the moment I started my shopping experience on their website, I was greeted with a user-friendly interface that made the entire process both simple and enjoyable. Their product selection is not only extensive but also of exceptionally high quality, which is a testament to their commitment to excellence.

What truly sets Audrey and Maison apart from the competition is their exceptional customer service. Every question I had was met with prompt, informative, and friendly responses, making me feel valued and well taken care of. The delivery of the products was also impressively quick, and everything arrived in perfect condition, carefully packaged to ensure safety during transit.

The products themselves have surpassed all expectations. The quality of the materials and craftsmanship is unparalleled, and it is evident that a lot of thought and care has gone into each and every product. The use of sustainable and ethically sourced materials is also a major plus, showcasing Audrey and Maison's commitment not just to their customers, but also to the environment.

I am equally impressed by their commitment to the community and their efforts to give back. This shows a business that is not only focused on making a profit but also on making a positive difference in the world.

In a time when the customer experience can often feel impersonal and rushed, Audrey and Maison stand out as a shining example of what it means to put the customer first. Their attention to detail, excellent product selection, and unparalleled customer service make them a business I wholeheartedly recommend to everyone. Whether you are looking for a special product for yourself or a meaningful gift for someone you care about, Audrey and Maison are the perfect choice.

✍️

Bilfreak AS
Norway
15 days using the app
March 27, 2024

Incredible helpful app for our online store and the support is amazing. We recently had a minor issue and Sunny helped us quickly and efficiently.

GameGalaxy
Switzerland
Over 1 year using the app
March 20, 2024

While developing a website with many moving pieces, challenges and inexperience, I found myself in need of assistance with optimization. I went with Avada and I am glad I did.
The service is easy to use and if there are any issues customer service was quick to get it resolved. I reached out to the customer support team, Esther replied within 1 minute and resolved multiple issues I've encountered within 10 minutes. Esther was a monumental help in a space where time is of the utmost importance. Esther even gave me some honest feedback on my website which is a HUGE deal.

Thank you Esther and the Avada team for making these challenges a little easier.

Bravada
United States
25 days using the app
April 7, 2024

I would recommend Avada to anyone with a website they are absolutely amazing nothing is to much they have helped me though every bit of my website I couldn’t of done it without them they really have been amazing and so welcoming. They have made my website look amazing with how they have organised all my products. If your just starting your online store you need Avada

Herb’s Manchester
United Kingdom
9 days using the app
Edited March 19, 2024

I keep running into a syntak error when I make changes in the Avada app, I'm worried about this issue and may end up being a deal breaker for me at the end of my free trial, I'm still undecided. But tonight I made some improvements, and I ran into the same error. I hopped on chat and Esther answered right away. I explained my issue and provided her the error I got. She contacted Technical Support and Toby assisted and he was able to quickly fix the issue. I have to say that the Customer Service is top notch with Avada, which is why I'm on the fence with staying or leaving, having the support they have, I quite impressive. Thank You Esther and Toby for your assistance this evening!

Busted B Leather
United States
12 days using the app
January 30, 2024

Straight forward and easy to use. Abby from the support team is a great help if you ever run into any issues. We would definitely recommend this app.

Paragon Microfibre Ltd
United Kingdom
Over 1 year using the app
March 10, 2024

Great app, great support. Emily helped me with my problem very quick. Highly recommended.

Hyperblade USA
United States
Over 2 years using the app
January 25, 2024

Great for the busy e-commerce developer. Easy way to add alt and meta data to images. Lazy loading and instant page features also increased my ranking in Google searches. Overall 5 star review, I was asked to do this review after I had an issue with a recent update to my current theme. The instant chat support was fast to respond and was able to fix the issue while I focused on other projects. Great support team. Great App. Saved me hours and hours of boring work.

Violent Art Shop
United States
5 months using the app
February 28, 2024

I had an excellent experience with the Avada SEO app, greatly enhanced by Emily's outstanding customer service. She was quick to respond, highly professional, and provided clear solutions to my issues. It's rare to find such dedicated support. Emily made me feel valued and confidently addressed all my concerns. I highly recommend the Avada SEO app not just for its capabilities but for the exceptional support you'll receive.

kalen
Hong Kong SAR
4 months using the app
April 6, 2024

Hana and Anvia are my new favs. They helped me solve my issue and directed me to the correct place to fix the issues they could not fix.

Clothes Pin Corral/SPIN ME
United States
10 months using the app