Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive, user-friendly SEO tools, including on-page and off-page optimization features. They find the audit and SEO scan feature effective in identifying issues and appreciate the image optimization feature for reducing file sizes without quality loss. The customer support is praised for their prompt and professional service, with the built-in keyword research tool and instant chat support being particularly beneficial. Merchants have seen an increase in Google search rankings, organic traffic, and sales. They also appreciate the regular updates and the app's ability to reduce website loading times, enhancing the customer browsing experience.

March 22, 2024

Avada is one of most popular SEO tools for Shopify, it has many useful automated features, and its support team is quick to assist me, I've been getting help alot from Sunny and Tiana, they're quick to respond. I'm looking forward to continue using Avada for long time. Thank's again!

Ann Ann Starbucks
China
Over 2 years using the app
March 25, 2024

We have been very satisfied with this app. It helps with most of our SEO needs in a pretty automated way. They quickly respond to any issues at any time of the day or night. Emily has been a huge help with fixing issues with our site that have come up with changes we've made to our site.

SLS Wares
United States
Over 1 year using the app
April 2, 2024

We have used this app for quite some time now and I have never been let down by their support team! Every single member of their team is knowledgeable and quick to keep you updated.

Thanks for my team to yours :)

Hydro-Max Jetter
United States
About 2 years using the app
February 29, 2024

Audrey just helped me with my store issues, she's a keeper so kind and patient with me. I love this app. I am a small business owner with not many resources, thanks for offering some of your services free, It helps me a lot.
A. Ford

L's Naturals | Bath and Body Boutique
United States
Over 3 years using the app
March 28, 2024

Working late last night, wrote to the support team thought no one would be getting back to be since it's late but to my surprise Lydia from the support team reached back to me within a few minutes and helped me get resolved any questions I had and also taught me a lot of important information regarding seo. Thanks Lydia!

ADVANCED TRUCK PARTS
United States
Over 1 year using the app
March 16, 2024

I need this app. I don't have the time to fix broken links based on how my products are set up. However, I was a little unsure if I was doing it right. So I hopped on the Customer service chat. The customer service with Avada is supportive and quick. Emily, was able to verify everything was running smoothly. I appreciate her help and giving me the confidence in knowing my business is running without any hiccups. I can focus on creating products and not worry about broken links. Thank you again, EMILY!!

Bdotartsy
United States
5 months using the app
April 4, 2024

had a problem with a script, and Esther and Tony quickly fix it and it works great. very happy with the customer service. and look forward to using Avada more.

ZZGames.dk
Denmark
Almost 2 years using the app
April 10, 2024

I just started using the app on my ecommerce store, but I can already see the benefits for SEO, site speed and everything that used to be a big mystery. Great people and great support. Emily was awesome to address an issue I had.

Noble Body
United States
6 months using the app
Edited March 12, 2024

Started out great, got a little rocky in the middle, but after working with Daisy from support we are 100% good to go and all issues resolved. Hoping this plugin continues to work so we can benefit from its value, this plugin really helps.

Big Tex Firewood
United States
Over 1 year using the app
Edited February 15, 2024

Initially, I left a 1-star review due to frustration with the Avada SEO & Image Optimizer app's compatibility issues with my template, resulting in website disruption. Fortunately, I had backed up my site before attempting to remove the app, allowing me to revert to a previous state. However, remnants of unused code remained, impacting my site's speed.

Avada proactively reached out to address my concerns, likely prompted by my negative review. Despite opting to resolve the issue independently, they offered assistance in properly removing the app to eliminate unnecessary code from my site. This proactive response led me to reconsider my initial assessment, acknowledging my frustration and the potential loss of work. Avada's dedication to rectifying the situation surpassed my expectations.

Although their proposed solution didn't align with my needs, the sincerity of their efforts is evident in the majority of reviews, demonstrating a commitment to customer satisfaction even if it means losing a customer. I appreciate their willingness to go the extra mile to resolve the issue.

Thank you, Avada!

ELITE FIREWORKS®
United States
About 1 year using the app