Avis (1 426)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
6 avril 2024

custom Support Esther is very nice and helpful to solve my issue, and this app can help me for my size problelm

Dressify.space
États-Unis
Environ 2 mois d’utilisation de l’application
14 décembre 2023

Jasmine very helpful with the problem I had, quick response, would recommend

Shine Fit Apparel
Canada
Environ 4 ans d’utilisation de l’application
16 mars 2024

This app is amazing and the customer service are super helpful!! Audrey and Maison really helped a lot by asking the tech team of this app to solve my problem

MarqMart
États-Unis
6 mois d’utilisation de l’application
5 juin 2024

App stopped working and is not accessible as well.

BERGLUST
Hongrie
Environ 2 ans d’utilisation de l’application
Mageplaza a répondu 6 juin 2024

Dear BERGLUST,

We are truly sorry for the inconvenience you have experienced with our app. Your feedback is important to us, and we regret that the app has not met your expectations.

I have contacted you via email at anhbl@avada.io to provide the quickest and most effective support possible. We are committed to resolving this issue for you promptly.

Thank you for your patience and understanding.

Best regards,
Esther

4 mars 2024

Exceptional customer support experience! Esther handled my query with professionalism and care, while Tony, the technician, resolved my issue swiftly and effectively. Their expertise and dedication are truly commendable. Highly recommended!

Aerothotic: Original Orthotic Comfort Sandals
États-Unis
Plus de 2 ans d’utilisation de l’application
23 juin 2024

Hana is amazing

Monavida
Pays-Bas
Environ 2 mois d’utilisation de l’application
11 mai 2024

I love the app since it really helps my work and here are many question for how to edit, the customer service is really nice and patient

ASOBIO
États-Unis
1 jour d’utilisation de l’application
14 mars 2024

The app has its limitations (we cannot have size charts in multiple languages, or different size charts for different countries).
The designing of the size chart is not very friendly, nor it works well when you're designing for mobile. However, when asking for help in the chat, the team was quick to connect with one of their engineers that solved this mobile designing issue quickly.

Support works wonders. Esther was very hands-on to help us on an issue.

matteo
Brésil
4 mois d’utilisation de l’application
24 janvier 2024

thanks to Abby for helping me with a small issue. Best size chart app on shopify

MISDPARIS
France
6 mois d’utilisation de l’application
10 février 2024

I had a problem with the size chart, and I was assisted by a very friendly and effective worker called Esther and she solved the problem quickly. I rate her 5 stars.

Active fit
Espagne
2 mois d’utilisation de l’application