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Edytowano 20 grudzień 2021

I was facing an issue with my size chart it was not showing on the Shopify store. I asked to support and "Drake" helped me to fix it. Great App, great service!

katiana
Stany Zjednoczone
8 miesięcy korzystania z aplikacji
25 sierpień 2020

This app is GREAT! I have classy looking size charts and the level of customization I am allowed is just amazing. As far as the customer service team is conerned - HATS OFF! You guys are great, THANK YOU

Not Enough Merch - Formula 1 Themed Apparel & Accessories for Everyone
Indie
8 miesięcy korzystania z aplikacji
28 wrzesień 2022

Great app! Love the customization and the team support's service. It's really quick and helpful. Highly recommend for any seller with a POD store

Gift In Lab
Wietnam
8 miesięcy korzystania z aplikacji
30 grudzień 2022

Nice and Smooth Support team. Special Thanks to Esther and Gideon. It was very good experience with them.

EDoutfit
Indie
8 miesięcy korzystania z aplikacji
18 czerwiec 2022

I installed the app and was having some minor issues with positioning of the button and the size of the window. Contacted support and within 30mins everything was sorted out for me. Great app, even greater support. Highly recommend.

Kitu Kali
Wielka Brytania
8 miesięcy korzystania z aplikacji
16 sierpień 2023

Atendimento da HANA simplesmente PERFEITO, ela atendeu todos os meus pedidos e deixou exatamente como eu imaginava. Eu amei instalar esse app. Vou indicar para todos que conheço. Obrigada pelo serviço sensacional que vocês oferecem, por um preço justo.

Pingos Shop
Brazylia
8 miesięcy korzystania z aplikacji
10 marzec 2022

This app has been great for my small business! Fennic helped me with getting it to display properly on my site efficiently and kindly. Great service and app :)

Elle's Swim
Stany Zjednoczone
8 miesięcy korzystania z aplikacji
18 listopad 2021

Great App. More importantly i had an issue where the size charts disappeared from shopify and i could not seem to remedy myself. I Messaged support team and they resolved issue with in the hour without any input from me. Well Done

StudioForMen
Australia
8 miesięcy korzystania z aplikacji
7 luty 2023

Prakash was excellent, super fast, helpful and had a sense of humor too. All important things to make my day better!

thesuyaymarket
Stany Zjednoczone
8 miesięcy korzystania z aplikacji
Edytowano 19 luty 2021

Had some problems with the app out-of-the-box. Support wouldn't give up and kept on trying to help me when I thought about finding a different app. They managed to got ik working and we are using it now. Works well. And great support :)

Dutch Mud Men
Holandia
8 miesięcy korzystania z aplikacji
Mageplaza odpowiedział(a) 3 luty 2021

Hello,
I am Daisy from AVADA Team.

Thank you so much for taking the time and give us your valuable feedback!

Firstly, we are sincerely sorry to hear that you have not an unhappy experience with our app. As I am a merchant myself, I know how frustrating things can get!

Secondly, since we have not had a chance to communicate before, would you be willing to giving us an opportunity to connect with you and help you solve the raised issue?

1. Document links
I have checked on support links in the app and I see that they are still working.

2. Size chart does not show
I am assuming that you were trying to set up a size chart for products with certain conditions. However, the size chart did not show because of incorrect conditions.

Could you please let me know the products that you want to add the size guide to?
Our technical team is ready to help you to add or custom the size guide as you want.

We value your business and hope to win back your trust. Meanwhile, If you have any additional feedback or cause for concern, please do not hesitate to reach out.

Thank you so much for your cooperation! I am really looking forward to hearing from you.

Best regards,
Daisy