评论 (1,426)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 4% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2023年12月15日

The app didn’t work perfectly right away, but the customer service and the developer were really good at solving the problem. Now it works great!

SuperSuits
意大利
6天 人在使用应用
2024年2月8日

The support was great. They immediately responded to my inquiry and then resolved the issue. Literally, 5 minutes from beginning to end.

18 Summers
美国
9天 人在使用应用
2024年3月4日

Very quick response and customer support. Sunny was very helpful and got any issues I had sorted quickly.

Graham Shoes
爱尔兰
12天 人在使用应用
2024年3月21日

great plug in !! it solved my problem easily, and the team support espeacially (Emily) helped me a lot with solving any issue i've got ! she was quick and very responsive !! thank your for being a big help !!

KLA Jewellery
阿拉伯联合酋长国
大约14小时 人在使用应用
2023年12月15日

This is yet another Avada app that I really like! There are many ways to customize your charts to your brand. The Avada support team is always very good and able to help, should problems arise. I've had many requests and talked to many support people, like Lydia or Jasmine, and they're always great! The app itself is very well put together and easy to understand and use.

By Grace Alone Design Co.
美国
大约13小时 人在使用应用
2024年6月21日

Die App ist sehr verständlich und leicht zu gestalten. Der Support ist super nett und sofort hat mir Tracy bei meinem Problem geholfen. Preis Leistung ist auch Top.

Amazing Mall
德国
大约3小时 人在使用应用
2024年3月2日

I didn't manage to install it, but Hana and Toby's support solved it in no time, fast and efficient. Thank you very much

Lady Penelope
英国
9天 人在使用应用
2024年4月13日

They purposely mess up the Size Charts so when you ask for help they quickly answer in return for you to write a feedback/review for their app. Not recommended!

Luminous
澳大利亚
5个月 人在使用应用
Mageplaza已回复 2024年4月14日

Hello there,

We're so sorry to hear about your experience with our app. Your feedback is incredibly important to us, and we genuinely appreciate the opportunity to address any issues you've encountered.

Regarding your statement that we purposely mess up the size charts, we want to assure you that this was never our intention. We always strive to adhere strictly to Shopify policies and ensure a seamless experience for our users. However, we recently updated our app, and it's possible that some themes may require manual updates and support to ensure the size chart displays properly on your site.

Upon reviewing our chat history, it appears that Nolan addressed the issue you mentioned on April 11th, and it was resolved. However, if there are any remaining issues or if you're referring to a different incident, please let us know so we can address it promptly and ensure your satisfaction.

We've shot you an email to follow up, kindly check the mailbox so we can continue assisting you.

Your satisfaction is our top priority, and we're committed to resolving any issues you may have experienced. We value your feedback and would appreciate the opportunity to turn your experience around.

Thank you for your understanding and patience.

Best regards,
Avada Support Team

2024年1月10日

I'm not good at English, but it's not difficult to use, so I was able to use it without any problems. Also, the support staff was very kind. Thank you Abby.

Wistail
日本
2天 人在使用应用
2024年2月23日

Perfect service. Hana and Tony helped me a lot.

Manera Elegante
保加利亚
大约2个月 人在使用应用