Avada Size Chart & Size Guide , 1,331 条评论

The app has its limitations (we cannot have size charts in multiple languages, or different size charts for different countries).
The designing of the size chart is not very friendly, nor it works well when you're designing for mobile. However, when asking for help in the chat, the team was quick to connect with one of their engineers that solved this mobile designing issue quickly.

Support works wonders. Esther was very hands-on to help us on an issue.

Exceptional customer support experience! Esther handled my query with professionalism and care, while Tony, the technician, resolved my issue swiftly and effectively. Their expertise and dedication are truly commendable. Highly recommended!

Esther and Toby were helpful in getting my issue resolved. They solved my issue quickly and efficiently, and were both friendly and professional. Would definitely recommend your support team!

The app works just fine, but in case you need any assistance Esther will support you in the quickest and best way possible.

Great app to have on your store, customer service is great anytime you need help. I highly recommend this app to anyone!

One of the best size guide apps. Also, Esther and all the customer support is excellent

I have been using this app for a long. However, they fixed the issue very quickly when I contacted them via live chat to fix it when I noticed that the size chart link was not showing in my product listings.

Excellent Support. Issue resolved within few minutes..

Really pleased with the assistance I received with this app. Thanks so much Liz; really quick to address and sort a small display issue I had.
I love this app. Recommended!

First off their branding magically appeared one day on all of my size charts after paying for it not to be there. I had to take time to troubleshoot that with them. Now the app is broken and I can't add any size charts to my product pages. They say they'll respond fast to this issue so they know it exists, but I'm still waiting and it has not been fixed. The whole point of this app is to be able to add size charts to my website. I can't do that because the app doesn't work, what am I paying for? This app isn't functional consistently, it shouldn't be available for purchase.