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nice support team you have there, especially Jasmine & Gideon. Thank you for the quick act and respond. You were being super helpful :)
Really straight foward and easy to use app. It takes you step by step in the set up and it also gives you templates and the best part is free. Love it!
You guys are really great 24/7 available to help and specially Liz, she's fast as bullet train when it comes to solve issues! thankyou so much!
Pretty good app and a nice support team is always available to help! Been using it for a couple of years on both my stores and clients
Merci pour votre réactivité, l'app est réparé !
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L'application fonctionnais très bien, facile d'utilisation presque parfaite si elle ne s'était pas mise a ne plus fonctionner.. impossible d'éditer les campagnes existante, blank page et ne se display plus sur les pages de produit :( pouvez-vous fixer le problème ?
Hello, Daisy here
I am so sorry for the issue you encountered! We've taken your feedback seriously and have made some changes to fix the issue. The app is up and your size guide is back now.
We understand your disappointment with the experience you have encountered. It’s important to us that our customers are more than satisfied and we would like an opportunity to hear from you again once the issue is resolved.
Please check your email to get our update. Thank you so much for your support!
Best regards,
Daisy
I had an issue with my size chart not showing and reached out to customer support and spoke with Abby. She was amazing. She quickly realized what needed to be done and updated the app on my site and answered a few additional questions for me. She was super fast and efficient.
This app is very helpful for our customers who are looking at clothing and shoes on our website. Without Avada, we constantly have customers inquiring about how our products will fit them. We have limited staff and do not have the time to respond to every customer inquiry so with Avada, they can find this information for themselves.
I can set this app on the position of product page I want and the size of it(bigger or small). Support from AVADA is VERY GREAT and HELPFULL, they helped me solve many problems that I met. Highly recommend this to any one who need the SIZE GUIDE for Apparel or shoes store.
Thank you, AVADA.
Quick response and professional support, especially from Drake. No problem with small custom changes. You won't regret it. I recommend the integration. The app is versatile and easy to use.
Fast, helpfull and good service! Great customer service. Helped me really fast. i will recommend this app.