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We just installed the app and we have a little issue with placing the upsell offer just below the product description, we have a quick assistance in real time with their support member named Esther, and she gave us a very kind and effective attention and now everything is working perfect.
I'd recommend Avada for it's costumer care, really nice people, on point, willing to help and make your experience better, especially Jasmine
Easy to manage, and good help from the support. I like that you easy can remove the label from Avada.
hannah is the best helper ı ever saw in this app :) hannah is the best helper ı ever saw in this app :)
Jasmine assisted me in order to activate the app on my site. She is a really professional worker and it has been a pleasure to be helped by her.
The software is REAL easy to use and implement, and the support is good. If you have any problems or confusion about the service, you can ask for support, and they are willing to solve the problem with efficiency. Emily, one of the support people, helped with a minor confusion I had with the software and helped me get the most out of it, showing the people really do wanna help and do help.
Avada is probably the best app I've seen so far, i mean the customer service is outstanding, lydia was rly good and professional in helping me out, Amazing experience
Best support experience i have had so far, instant help and friendly support. Emily is wonderful. Will definitely be using moving forward.
Chat rep was very good and assisted with the problem. Very professional/
The app is very easy to use. I would recommend it.
Hana was very helpful. Quickly responded and fixed the issue I was having! Would totally recommend!