AOV Free Gift Buy X Get Y+BOGO

AOV Free Gift Buy X Get Y+BOGO

Recensioner (777)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
    743
  • 3 % av omdömena har 4 stjärnor
    26
  • 0 % av omdömena har 3 stjärnor
    2
  • 0 % av omdömena har 2 stjärnor
    3
  • 0 % av omdömena har 1 stjärnor
    3
16 januari 2025

Be careful - the app will randomly activate old campaigns without your knowledge. we had some unhappy customers after finding out they aren't receiving free gifts because the offer was not supposed to be active.

RusticGemJewelry
USA
Ungefär 2 månader användning av appen
AOV.ai svarade 17 januari 2025

Dear RusticGemJewelry Team,

This is Liz, Customer Success Leader from AOV Support Team. I'm truly sorry for the inconvenience caused. I understand how frustrating this situation must have been for you and your customers, and we take full responsibility for the issue.

Our development team is aware of the problem with old campaigns being reactivated and is actively working to resolve it as quickly as possible. We are committed to ensuring this does not happen again.

Thank you for bringing this to our attention, and I deeply appreciate your patience as we work to improve. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Warm regards,
Liz

28 mars 2023

doesnt work. the chat button on their website also doesnt work. I want to enter my "admin" site on their upselling app and it says my password is incorrect. I cant get a new one, I cant see my mail address. I dont know how this got so many good reviews.

ephem
Österrike
Ungefär en timme användning av appen
19 augusti 2023

you can only create funnels,

varis.store
Polen
4 minuter användning av appen
AOV.ai svarade 21 augusti 2023

Hi,

First off, I'd like to apologize that our app didn't work the way you expected it to. I noticed in your review that you mentioned being limited to creating only funnels. Could you kindly let me know what specifically you felt was missing? In reality, our app actually lets you create unlimited upsell and cross-sell funnels. Each funnel can be customized with triggers to show offers, discounts, unique designs, etc.

We notice that you installed the app but left after just 3 minutes. It is pity that we have not had any chance to support you during the short time. I'd really appreciate the chance to reconnect with you to discuss your experience in more detail. Any feedback you could provide would be incredibly helpful to us.

We have sent a follow up email. We are looking forward to hearing from you soon

Best regards,
Avada Support Team

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