AOV Free Gift Buy X Get Y BOGO

AOV Free Gift Buy X Get Y BOGO

Recensioner (470)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
16 januari 2025

Be careful - the app will randomly activate old campaigns without your knowledge. we had some unhappy customers after finding out they aren't receiving free gifts because the offer was not supposed to be active.

RusticGemJewelry
USA
Ungefär 2 månader användning av appen
AOV.ai (by Avada) svarade 17 januari 2025

Dear RusticGemJewelry Team,

This is Liz, Customer Success Leader from AOV Support Team. I'm truly sorry for the inconvenience caused. I understand how frustrating this situation must have been for you and your customers, and we take full responsibility for the issue.

Our development team is aware of the problem with old campaigns being reactivated and is actively working to resolve it as quickly as possible. We are committed to ensuring this does not happen again.

Thank you for bringing this to our attention, and I deeply appreciate your patience as we work to improve. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Warm regards,
Liz

28 mars 2025

Seemed straightforward so we signed up for the $100/mo plan for Shopify Pro. Discovered some bugs when trying to set up our first campaign, and none of the Live Support/Chat links in Shopify do anything. So, that's disappointing.

Embr Labs
USA
2 dagar användning av appen
AOV.ai (by Avada) svarade 29 mars 2025

Thank you for your feedback, and we're truly sorry for the inconvenience.

We understand how frustrating it can be to run into issues while setting up your first campaign. Our support team is available 24/7, but it looks like the live chat widget may not have appeared due to the browser settings. If data tracking or cookies are blocked, the chatbox might not load properly. You might want to check if any browser extensions (such as ad blockers or privacy tools) are preventing it from displaying.

Regarding the reported bug, we’d love to investigate and resolve it for you. However, as the app is currently disabled, we’re unable to check the root cause. If you're open to it, could you enable the app again? Our team is ready to look into this as a priority.

We also responded to your email and are awaiting your reply. Please let us know how we can assist further!

Best,
Avada Support Team

15 februari 2025

very helpful team

Ayesha herbals
Indien
4 månader användning av appen
6 december 2024

Audrey! Thank you so much for your help.

ZARIORA
Indien
29 november 2024

Thanks Hana for your help!

HipNestiFy
Sverige
Ungefär en timme användning av appen
25 november 2024

Very nice app with a lot of customization and features. It works seamless in our heavily customized theme.
The support is very fast and friendly.

GOT BAG (STAGING)
Tyskland
2 dagar användning av appen
21 november 2024

Une belle expérience avec le support client. Rapide, efficace et professionnel. Toujours à l'écoute. Je recommande à 1000%. Merci

Ma FamilyDen
Kanada
2 månader användning av appen
7 november 2024

Great app and excellent customer service. Audrey in particular has been amazing and so much help!

CozyCurrant
Storbritannien
Ungefär 2 månader användning av appen
4 november 2024

Great app with easy setup Works smoothly, but a few more customization options would make it perfect

Fashion-Nade
Kanada
Ungefär en timme användning av appen
2 november 2024

exelant with jasmine

Hotherm
Storbritannien
36 minuter användning av appen
23 oktober 2024

Really good customer support. Thank you really much to Abby for helping me with speed and efficiency.

GentlePump
Belgien
Ungefär en timme användning av appen
13 oktober 2024

The application is very practical and adds something extra to my store. The support is very responsive and attentive. Thanks you Jade for the help !

AlphaShape
Frankrike
Ungefär 5 timmar användning av appen
1 oktober 2024

The support for this app is great! I had a problem with something and Charles was able to help me out with the issue fairly quick! Definitely would recommend this app!

OpulenteCharm
USA
5 dagar användning av appen
29 september 2024

Mr.Prakash was really fast solving my problem. He is a very nice person and very professional too! Thank you for making my life easier Parkash! *****

IntimateBeauty
Portugal
10 dagar användning av appen
25 september 2024

Avada's team always provides quick and friendly service. This time, Tiana assisted me and swiftly addressed all my questions. A big shoutout to her!

BlessCo™
Mexiko
3 dagar användning av appen
25 september 2024

Good customer service, Hana helped me fast and good

BUDDYPLAZA
Nederländerna
11 dagar användning av appen
19 september 2024

Thank's Juliana :)

SLŪSH
Frankrike
32 minuter användning av appen
15 september 2024

Hana m'a bien aidé avec cette application, merci beaucoup !

Papaw
Frankrike
Ungefär 17 timmar användning av appen
3 september 2024

Just installed, and it really answers everything I need.
The support is just great, as always. I hope you guys will get someone as helpful and kind as Hana.

Kinky
Schweiz
25 minuter användning av appen
1 september 2024

Une super application et facile d'utilisation . Je n'arrivais pas à configurer la campagne mais Juliana a été super gentille et m'a très bien conseillé et guider vers les étapes. Je recommande

Moments Complices
Frankrike
Ungefär 19 timmar användning av appen
29 augusti 2024

Hana was of great help and instant reply!! It worked out perfectly and i definetly recommend this app bcs of the content and great customer service!!

kitchy
Belgien
12 dagar användning av appen
28 augusti 2024

Support is super friendly and helpful with all my questions and customisations to get this up and running for my store. Highly recommend!

Strangers & Pilgrims
Australien
27 augusti 2024

This app is a game-changer! It's easy to use, clean interface and key features. Hana from customer support was amazing—she quickly helped me with a question and made sure everything was working perfectly. Highly recommend!

My Store
Italien
17 minuter användning av appen
20 augusti 2024

Thanks Hana, Great Help

SkyPrep Shop
Egypten
Ungefär 22 timmar användning av appen
6 maj 2024

Excellent support

Arita pet shop
Sverige
3 månader användning av appen
5 maj 2024

I GIVE THIS 5 STARS REVIEW TO LIZ FOR THE GREAT SUPPORT ! I RECOMMEND

Petszia Official Store
Kanada
Ungefär en timme användning av appen
28 april 2024

Une très bonne application gratuite, je pense de m'abonner au mois pour plus de fonctionnalités. Merci Pamela !

Cadeau biblique original
Kanada
Ungefär 2 timmar användning av appen
18 april 2024

Application au top, je la recommande le service client aussi hana à su répondre à toutes mes attentes

Univers house
Frankrike
Ungefär en timme användning av appen
Redigerat 9 april 2024

Pamela was incredibly helpful and solved my issue alongside the technician Tony swiftly and professionally ! Great service all round and this is why I have been using avada for years

Thanks

BabyBuddee
Storbritannien
Ungefär ett år användning av appen
2 april 2024

Excellent service, the problem was very difficult to solve, and I have no knowledge about codes or programming and Hana was very patient with me and explained it to me very patiently. I definitely want to keep this app.

Lojas Catarinas
Brasilien
Ungefär 3 timmar användning av appen
Redigerat 22 mars 2024

Nice app and profesional support. Thank you so much again . Especially after William from custumer service. he explained and help me to fix the problem who I had. Thank you

EdelFaiZ
Storbritannien
Ungefär en månad användning av appen
8 mars 2024

客服非常贴心。 感谢接待我的liz,Tiana 和 Tony。我的问题很多,他们都一一帮我解答并实现我的需求。非常推荐这个插件。

Threecats
Kina
8 dagar användning av appen
4 mars 2024

Very good customer service, replies quickly and takes the time to explain thoroughly. I had “Esther” as my support and she is very patient and resolved all my issues. I couldn’t activate the widgets and she explained everything step by step. I highly recommend.

GirlHappiness
Frankrike
14 dagar användning av appen
3 mars 2024

Great experience with Anivia, very kind and professional. Assistance was very specific and quick. All praise!

EvolvedO
Tyskland
2 dagar användning av appen
26 februari 2024

Liz and toby solved my problems with the app in no time, avada's customer service is really the best i'v seen, they are always very helpful and respond really quickly to any questions or issues i may have.

TuCasaDeluxe
Chile
En dag användning av appen
26 februari 2024

The app and the support team are both up to the mark. Appreciated the help I got from Lydia, one of the support staff who did assist me with prompt replies and got the job done.

Thank you.

Jai Clan
Australien
Ungefär 2 timmar användning av appen
26 februari 2024

Great support. Especially Sunny thanks a lot.

My Store
USA
Ungefär 2 timmar användning av appen
24 februari 2024

Team is supportive specially hana she guided me throughly and helped in setting

One Stop Bazar
Pakistan
Ungefär en timme användning av appen
21 februari 2024

Emily's quick help got me out of some trouble I was spending too much time on! Fast, and professional. Thank you!

FrostSoak
Schweiz
Ungefär 2 timmar användning av appen
21 februari 2024

The tech team was very helpful, thank you Emily

Moda Trend
Turkiet
Ungefär 3 timmar användning av appen
20 februari 2024

Very helpful app, Audrey really helped me out.⭐️⭐️⭐️⭐️⭐️ 5 star

Lucentify™
Storbritannien
Ungefär 14 timmar användning av appen
20 februari 2024

I got a very helpful support, sunny was very kind to me and she was also very patient!

Cleopatrica
Israel
31 minuter användning av appen
18 februari 2024

A minha experiencia com o apoio da Sunny foi espetacular ela resolveu os meus problemas e estou muito satisfeito.

market-offers
Portugal
5 dagar användning av appen
16 februari 2024

Sunny Is the Best

Pet And Bite
Storbritannien
En dag användning av appen
15 februari 2024

Thank you, Emily and Anivia for your hard work. I was surprised that this morning everything was working, the app is awesome it deserves more than 5 stars and the customer service is the best I have ever encountered. Once again Thank you

AfiLiMa Essentials
Storbritannien
Ungefär 13 timmar användning av appen
10 februari 2024

Every store needs an upsell/cross sell app to show visitors more of your products, which increases AOV! This is my favorite upsell app, and the support is super helpful and fast!

Kid de la Crème
USA
Ungefär en timme användning av appen
7 februari 2024

Great experience with this app fantastic loved it so much. And great support with Esther.

Shaners Merchandise
Kanada
Ungefär 3 timmar användning av appen
6 februari 2024

Lydia m'a très bien conseillé et aider dans ce que je voulais

VoicePocket
Schweiz
Ungefär 6 timmar användning av appen
2 februari 2024

absolutely delighted with avada, It has made my online selling experience so much smoother, Also, I want to thank Tiana, her customer service has been exceptional, I would recommend this app to anyone looking to improve their Shopify experience

Odiseo
Chile
Ungefär 4 timmar användning av appen
1 februari 2024

Thanks to Abby for the kind and rapid response! It's a nice app with no price and I hope your team can fix the issue of displaying the discount with no decimals.

毛寵福利中心
Taiwan
Ungefär en timme användning av appen
1 februari 2024

Avada has helped me a lot on my queries and have guided me various times. Especially Hana thanks a lot. More than just satisfied from AVADA

VOXAL
Australien
Ungefär en månad användning av appen
29 januari 2024

muy bien esther! Gracias

L´UCCELLO
Italien
Ungefär en timme användning av appen