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Great support and fast response!
The support team was very helpful and understood exactly what we needed. They were quick to respond and helped us with the customization of the app. Really appreciate the great support!

Reached out and spoke with Susan with Customer Support to request a way to extend the time the Congrats Bar popup with a BXGY campaign, as it pops up and disappears so fast you cannot read the text. Susan was very helpful and extended the length of the popup! It would be great to consider this as a possible editing option for future updates! Thanks and love the app!

We’ve tried quite a few apps with similar features before, but honestly, AOV is the first one that truly feels like the right fit for our store.

Before discovering AOV, we had used several other apps that offered similar functionality. Unfortunately, none of them were able to fully meet our needs. The biggest issue wasn’t always the functionality itself, but the lack of support when we needed help. When we encountered problems, responses were often slow, and there was no real-time online support, which made it difficult and frustrating to get issues resolved quickly.

We actually came across AOV by chance. At first, we installed it just to test whether it would work well with our store and our specific requirements. Like with any new app, we did encounter a few issues during the initial setup and testing period. However, what really impressed us was how the AOV team handled those issues.

I believe that when you introduce a new app into an existing store, there is always going to be a certain period of adjustment and compatibility testing. What matters most is whether the team is willing to listen, communicate, and actually solve the problems. In this regard, AOV has exceeded our expectations.

Every issue we’ve brought to their attention has been addressed, and many of them were resolved very quickly. What’s even better is that the team has also helped us implement several customizations based on our specific store requirements. This made a huge difference for us because we weren’t simply looking for a standard “one-size-fits-all” solution — we needed something that could actually adapt to the way our store operates.

The customer support is probably one of the biggest reasons we are so satisfied with AOV. The communication is fast, professional, and genuinely helpful. Whenever we have a question or run into something that needs to be checked, there is usually someone available to respond and help us. The fact that we can communicate in real time and get issues handled without having to wait for days is incredibly valuable for our business.

After using AOV for a while, we can confidently say that it has become one of the most suitable apps for our store. It’s not just about the features — it’s the combination of functionality, flexibility, customization, and especially the level of support that makes AOV stand out from the other apps we’ve tried.

We’re very happy with our experience so far, and we really appreciate how responsive and willing to help the AOV team has been throughout the process. They don’t just install the app and leave you on your own; they actually listen to feedback and work with you to find solutions.

If you’re considering AOV and are unsure whether it will fit your store, I would definitely recommend giving it a try. Based on our experience, the team is very responsive and willing to work with you to make things work.

Highly recommended! We’re very happy that we happened to discover AOV, and it has definitely been the right choice for our store.