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Support was great in the beginning. But now even though they put 'We reply immediately', tried to contact them just now, still no reply. Issues are still not fixed even though they took a look at it in the beginning. Very disappointing. Unless they fix it, otherwise we are moving on to other app.
Hi ,
We contacted you within a few hours of your last message and have sent multiple messages, but we have not yet received a response from you. We also saw that you uninstalled our app within a few minutes after sending us a support request. Our humble request to you is to please reinstall our app and let us know so that our support team can help you.
You know that our support team is very responsive, which is why you mention it in reviews.
Please help us to help you.