Sync your sales data and we'll tell you where, when and how much to file each filing period.
Integrates with any platform
TrustFile integrates with the most widely used shopping carts, marketplaces, and accounting software to consolidate your all your sales data
Never miss a filing deadline
Set up auto-file and we'll file your returns automatically. Otherwise we'll send filing reminders each month you have returns due.
About Avalara TrustFile
Automated state sales tax filing for Shopify sellers
Prepare and file your sales tax returns in just minutes with Avalara TrustFile. With automated sales tax return preparation and filing, you can check sales tax returns off your to-do list and get back to growing your business.
AUTOMATIC, READY-TO-FILE RETURNS: Sync your sales data and we'll tell you where, when and how much to file each filing period.
INTEGRATES WITH ANY PLATFORM: TrustFile integrates with the most widely used shopping carts, marketplaces, and accounting software, and also accepts CSV data files.
NEVER MISS A FILING DEADLINE: Set up auto-file and we'll file your returns automatically. Otherwise we'll send filing reminders each month you have returns due.
COVERAGE FOR TAX EXEMPT SALES AND MERCHANDISE RETURNS: TrustFile takes these types of transactions into account when preparing your sales tax returns so you no longer have to file amended returns.
PRICING THAT DOESN'T FLUCTUATE BY SALES VOLUME: Your TrustFile subscription pricing will stay the same regardless of your monthly sales volume.
EXPERT SUPPORT: TrustFile is backed by Avalara, the leader in sales tax automation. You’ll get access to our self-service support center as well as our comprehensive support staff.
Pricing 30-day free trial
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
If I could give Avalara zero stars I would. I just wanted to sign up for the free trial to see how it worked. First of all, it's a horribly designed non user friendly application that isn't actually made for Shopify. I had no idea where to start upon logging in. After that, I just wanted to find out how much it would cost. They are not transparent about the fee structure and the services you actually get. Even the sales rep wouldn't give me pricing and details without wasting my time setting up a zoom call and was extremely arrogant. Their chat support team, and their sales rep was also dishonest about the ability to auto-exempt Amazon orders feature. The feature did not work and I found no documentation about it. Also - half the support documentation leads to broken links so if you need help setting things up you are on your own. After I decided to use TAXJAR (A MUCH BETTER APPLICATION THAT SERVES THE SAME PURPOSE) I decided to try and cancel our Free Avalara Trial. I received some bogus "Cancellation Request Acknowledged" email saying that they had to "process" my cancellation and never received a follow up on whether or not my free trial was cancelled. I had to reach out to 3 different contacts at Avalara just to find out if we were infact cancelled from the free trial and not about to be billed. I wasted more time and energy just trying to cancel this horrifying service than I did setting up my entire sales tax reporting workflow in TaxJar. Horrible company, arrogant sales team, poor customer service, and unskilled app developers. DO NOT USE AVALARA. I WOULD RATHER FILE MY SALES TAX MANUALLY THAN GIVE THIS HORRIBLE COMPANY OUR BUSINESS.
when I click on backend app it is showing me blank page . I reached out to support but it's been 3 days and no updates yet. @Avalara, please let me know asap. thanks,
As business owners we know customer service can make or break our business. So far customer service has been lacking big time and I am only on the trial phase. I really believe the owner of Avalara is not paying attention to the customer service portion of his business. I pray it get better for his sake and ours or I may have to find help elsewhere.