AV TikTok Pixel Facebook Pixel
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USELESS. DON'T USE THIS APP , IS NOT WORKING, THE CONTACT US SECTION SI USELESS , NO ONE ANSWERING THERE FOR ABOUT 1 MONTH
Hi there, this is Selena from Avantify Team
Thank you for choosing our app for your business and I really apprciate it
Regarding your concern, I just noticed that you left a 1 star review for us and let us know that we haven't replied to you in 1 month. As I checked, you contacted us in 25th July, after that our support team contacted again to you after 1 day. The email is sent in 26th July. (screenshot: https://prnt.sc/CKZIn9EnJSsp)
I am sorry for the issue you are facing with our app, and the bad experience with us, I hope you can give me a chance to support you with all my efforts.
Please contact me here in the livechat then I can support you all the time.
Look forward to hearing from you soon
Selena
Landry helped me very quickly and efficiently. Thank you very much for your excellent assistance!
TikTok pixel is not working correctly. The number of purchases is actually several times less than what is displayed through the pixel installed using this application.
The support chat is simply terrible, just spam of automated responses without human support.
I do not recommend.
Dear Alex,
Thank you for your feedback. We're truly sorry to hear about your experience and understand how frustrating it must be when things don't work as expected.
Our team has been eager to assist you and had reached out to help investigate the TikTok Pixel issue. However, we haven’t received a response from you yet. We would still be very happy to work closely with you to identify and resolve any discrepancies in the data.
We’ve also noticed that the app is still installed and active on your store, which gives us hope that we can still support you in getting everything running smoothly.
If you're open to it, please reach out to us directly via live chat or , and we’ll ensure your issue is handled by a real team member promptly.
We sincerely hope you’ll reconsider your review after giving us a chance to assist. Your satisfaction means a great deal to us.
Warm regards,
Landry
THE BEST PIXEL APP. Before Avantify I tried 3 similar apps, all of them offered good support, and all of them had positive comments, but none of them worked fine on my website. Finally, I found Avantify, installation and setup were very easy. The support team contacted me just in case, but it was not necessary, everything has been working fine since the first moment.
For the first time in a long time, my pixel is getting full information which is helping to optimize my advertising campaigns and budget, and improving sales. Thanks a lot Avantify Team!!!
Thank you so much for your fantastic review! We're thrilled to hear that Avantify has made such a positive impact on your advertising efforts and sales. It’s great to know that the installation was smooth and the app is working flawlessly for you. We're here if you ever need any assistance or have questions. Thanks again for choosing Avantify!
Best,
Selena
Super easy to setup and it works perfectly! Accurately tracks all the events. The customer support was very fast and helpful too. Highly recommend!
The customer support is excellent—always helpful and quick to respond. The integration was smooth, and the insights are invaluable. Highly recommended!
Hi there, thank you so much for your glowing review! We’re delighted to hear that our support has been helpful and prompt, and that the integration and insights are serving you well. Your recommendation means a lot to us! If there’s anything else we can do to assist, just let us know. 😊
Daisy from Avantify
perfect
Good support helped me through everything
I run several Shopify stores that use Buy Buttons on non-Shopify websites. After trying several Shopify Pixel apps, I settled on Avantify as they have great support and appear to have the most accurate Pixel data
Thank you so much for your kind words! We're thrilled to hear that you found our app and support helpful, especially when managing your Shopify stores. If you ever need further assistance, please don’t hesitate to contact our live chat support. We're here to help!
Best regards,
Selena
Excelente antención y personalización, se adapta a las necesidades del cliente. Recomendado 100%
Merci beaucoup de nous avoir laissé de bons commentaires ! Nous espérons que nous aurons une expérience positive avec nos services et que nous pourrons nous adapter à nos besoins. Ses recommandations comptent beaucoup pour nous.
Si vous avez besoin d'aide supplémentaire ou si vous avez des informations sur l'avenir, veuillez ne pas nous contacter. Nous sommes toujours là pour vous aider !
Cordialement,
Selena