AV TikTok Pixel—Facebook Pixel

Dear Alex,

Thank you for your feedback. We're truly sorry to hear about your experience and understand how frustrating it must be when things don't work as expected.

Our team has been eager to assist you and had reached out to help investigate the TikTok Pixel issue. However, we haven’t received a response from you yet. We would still be very happy to work closely with you to identify and resolve any discrepancies in the data.

We’ve also noticed that the app is still installed and active on your store, which gives us hope that we can still support you in getting everything running smoothly.

If you're open to it, please reach out to us directly via live chat or , and we’ll ensure your issue is handled by a real team member promptly.

We sincerely hope you’ll reconsider your review after giving us a chance to assist. Your satisfaction means a great deal to us.

Warm regards,
Landry

Hi there, thank you so much for your glowing review! We’re delighted to hear that our support has been helpful and prompt, and that the integration and insights are serving you well. Your recommendation means a lot to us! If there’s anything else we can do to assist, just let us know. 😊

Daisy from Avantify

Thank you so much for your kind words! We're thrilled to hear that you found our app and support helpful, especially when managing your Shopify stores. If you ever need further assistance, please don’t hesitate to contact our live chat support. We're here to help!

Best regards,
Selena