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根據評分
I used this service but it was quite choppy and slow. Good idea for dropshipping to the UK with fast delivery but the app was a bit disappointing. Unsubscribing was a pain and they are reluctant to give money back, I had to complain to shopify before any action had taken place and uploaded proof/receipts but they still wouldn't help out. I cancelled a month ago and yet they still tried charging me for the upcoming month even though i had enough of the app. Emails are slow to respond and typically take days. I would like for it to be improved in the future as i am not letdown as a whole
Dear Blayize,
Thank you for taking the time to provide your feedback about our service. We appreciate your honesty and want to assure you that we take all feedback seriously, as it helps us improve our service for all our customers.
We apologize for any inconvenience you experienced with our app, including the slow performance and difficulty with the cancellation process. We understand that a poor user experience can be frustrating, and we are committed to improving our service to ensure that our customers have a seamless experience from start to finish.
Regarding the refund issue, we understand that this must have been frustrating for you. We have investigated this and can confirm that the refund has been fully applied back to your account. You will not be charged any further. We apologize for any inconvenience this may have caused.
Thank you for your patience and understanding. We hope to earn back your trust and your business in the future.
Best regards,
Avasam team
My experience of the platform is quite new, but so far everything has been perfect and I have managed to integrate and test my first product sale!
Dear My Pets Better,
Thank you for sharing your positive experience with Avasam! We're pleased to hear that your initial experience with our platform has been perfect, and congratulations on successfully integrating and testing your first product sale. That's a fantastic achievement!
We're committed to providing a seamless and user-friendly experience, and it's great to know that you've found the platform easy to navigate and integrate into your workflow.
We appreciate your trust in Avasam, and we're here to support you every step of the way. If you have any questions or need assistance in the future, feel free to reach out. Wishing you continued success with your sales on Avasam!
Best regards,
Avasam team