Avis Product Options, Variants
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Very helpful and easy to use app. If there were questions the support team worked fast and always had a solution. Thanks to the team, really good job!
Good day to you, plantsfoodmind.kitchen!
Thank you so much for your generous compliment! It really means the world to our team. We will work hard every day to better optimize the app so it can best serve you.
If you need any further support, feel free to leave us a message, we will always be more than happy to help!
Best regards,
Luffa
AvisPlus Support Team
I tried out several product option apps, but ultimately found this one to be the best one for the price point. There were a couple of tweaks needed for my store and Avis support helped me resolve my issues quickly. I highly recommend this app.
Great day to you, Lost Lighting!
Thank you for your wonderful feedback on the app and the support team! We are excited to know that you are having a great experience with the app and the support we deliver. We will keep up with the hard work to make our service better and better every day.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.
Best regards,
Judy
AvisPlus Support Team
This app is a great app! The support is very helpful in getting things I wanted installed that took coding. They were patient with me in understanding I didn't have a clue what I was doing and helped me get it done. The app does not slow my site down at all and will make things not only better for me but my customers. There are a few things left I would like to do and I'm confident they will be with me to get them done. I assure you, you will be happy if you try this app.
Great day to you, ClassyStands!
Thank you so much for your wonderful review. Your support and approval mean the world to our team. We will work harder every day to deliver the best service we can.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.
Best regards,
Artemis
Avis Support Team
It doesn’t work with the discount button so no good for me unfortunately. The variants set up was great and the customer service was friendly and helpful but with 7 hours time difference it sometimes took some time to amend things and since it stopped working correctly a few times this turned into a longer process to rectify. It did seem a bit glitchy.
Hi our buddy Pretty Kitty Bath Bombs!
Amy here from the AvisPlus team. Thank you so much for giving our young startup team a chance to assist you, and for giving us a constructive review.
First off, we are sincerely sorry to hear of your unhappy experience with the app and hope you will accept our deepest apologies. We had been working on investigating the issue on priority for the store, but the app was removed. Therefore, our developers could no longer check it further. Would you mind reinstalling the app and letting us help you more with this? It’s our national holiday here, but our whole team is always ready to check it for you.
Regarding the discount code, we'd love to explain more about it. There are 2 cases:
1. Customers buy products without the up-charge options. In this case, they will be directed to the default checkout page of Shopify and will be able to apply a discount code at the checkout page.
2. Customers buy products with up-charge options. In this case, the app uses the draft order checkout page to add an additional charge to the order. The discount code box will not show up on the draft order checkout page of Shopify. You may see that various apps that use the draft order checkout page like us cannot allow discount codes either. But no worries! We’ve been working on a possible solution to this and will release a new app version that allows discount codes on the cart page in the near future. I will surely keep you posted on this.
To be honest, our app is likely to be the only Free product options app that offers price add-ons and bundling features (which are only available on the very expensive subscription plans of other paid apps). We are always aware of the above shortcoming and have been working tirelessly on a solution to improve the user experience of AvisPlus Product Options’ merchants. For the time being, I suggest that you set up the automatic discount to give a discount to customers.
In addition, we’re really sorry for the big time zone difference. We have been offering not only email support but also live chat in day time until midnight, from the very first day of the app, to make up for the timezone difference. Thanks to your feedback, we are improving our human resources to open more support hours.
It’s been always important to us that our merchants are more than satisfied with our product as well as customer service and we would like the opportunity to assist you longer. Your opinion matters and our team is all looking forward to hearing from you!
All the best,
Amy and your friends at AvisPlus.
Jasmine from support was great. answered all my questions and helped me very quickly! im excited to use the app. thanks team
Good day to you, BB Collections Hair!
Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Jasmine
Avis Support Team
Tried it after reading some help threads and reviews online, and I have to say it works just perfectly. The team is also readily available with any help needed. Such a great option and working, and as a non coder, super easy to use. I can't believe it is free of cost! Fully recommend!
Hi Shop Wah Tea,
We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you.
In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕
Best regards,
Judy
Avis Support Team
So we tried them all... This free variant app has more functionality than some of the paid apps. One benefit is that price addons update on the 'product' page, not just in the cart. Many other apps just show how much 'will' be added on the product page but does not show total price on product page. There are some limitations (cant use dynamic buttons and while discount codes can work they will not in all cases) but no more than all the other apps have and it's due to how Shopify functions, not the app developers. All that said, the customer support is top notch. I had some questions and their responses were prompt and took care of me 100%. Highly recommend giving this one a try.
Good day to you, American Authority!
Thank you for your encouraging feedback on the app and the support team! We are delighted to hear that you are enjoying the app and the support we provide. We will continue to work hard to improve our service on a daily basis.
If you need any further assistance with option customization, please do not hesitate to contact us via Email or LiveChat, and we will always be happy to assist.
Best regards,
Luffa
Avis Support Team
It did exactly what I needed it to do. Easy to use and when I was stuck Support Team was efficient and clear with instructions on how to fix the issue.
Hi ÄYA Alpaca,
Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.
You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features
All the best,
Luffa
Avis Support Team
After installing the app, it did not appear in my store, so I contacted live chat support and Artemis was very helpful and got everything running quickly.
Good day to you, Cairns Taipans Store
I really appreciate your thoughtful comments. Everyone on our team is overjoyed right now and Artemis is the happiest of us! Because of your trust, we will keep doing our best to give our devoted customers an improved product and experience.
We really hope that your shop will continue to do well, and if there is anything else our team can do to help, please don't hesitate to let us know.
Best regards
Noah
AvisPlus Customer Support team
Artemis was truly amazing. His customer service was outstanding and nothing was too much trouble. Excellent!
Great day to you, Studio Nellcote!
We're overjoyed to have such positive feedback from you. It is our pleasure to assist you in making your business more efficient. We'll make every effort to improve our services and features for you. If you need any further assistance, don't hesitate to contact us via Crisp, email, or LiveChat, and we will always be happy to help.
Best,
Artemis
AvisPlus Customer Support Team