Avis Product Options, Variants
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
Reseñas (1.518)
Refinar
-
Por calificación
I recently made the switch to this app and the instantly fell in love with it. The app integrated so well with my custom theme. There were a couple items I needed help with, but Emily and Chloe were fantastic in helping me get these items resolved quickly. Would highly recommend this app for what it offers and their customer service.
Thank you for your amazing feedback! We're delighted that you find both the app and our customer service outstanding. Your recommendation means a lot to us. If you need any further assistance or have more suggestions, we're here to help! 😊
Best wishes,
AvisPlus Product Option Team
Gran soporte técnico. Buena aplicación.
¡Gracias por tu amable reseña! 😊 Nos alegra saber que estás satisfecho con nuestro soporte técnico y que la aplicación cumple con tus expectativas. Si necesitas más ayuda o tienes sugerencias, no dudes en contactarnos.
¡Saludos cordiales!
Equipo de AvisPlus Product Options
I ended up uninstalling this app, just due to the constant frustration of the "support" team informing that an issue was resolved, that actually wasn't; and they dragged it on for 3 DAYS!!
I've been VERY understanding and patient and I don't feel VALUED as a customer from the support team.
There are so many more apps with so many features, even included in Free plans, that I could use and that's exactly what I'll do!
The support team didn't make me feel "supported" as a customer. The issues that this app was reflecting on my LIVE site has caused so much confusion with my customers and IM SO OVER IT!!
This app has wasted my time entirely!! UGHHHH!!!!
We’re truly sorry to hear about your experience and understand your frustration. We appreciate your patience, and we apologize for the inconvenience caused during the support process. When multiple product options apps are installed simultaneously, unexpected issues can arise, which may have contributed to the challenges you faced.
Our team has sent you an email outlining potential solutions, and we would love the opportunity to reconnect and provide further support. Your feedback is valuable to us, and we are committed to ensuring a smoother experience going forward. Please get back to us at help@avisplus.io.
Best wishes,
AvisPlus Product Option team
The "Add Charge" feature for additional variants doesn't always work. Depending on how the customer chooses to check out (via the cart, other payment methods, etc.) it will or will not work. It also randomly charges shipping on digital products. I've reached out to support and they say they can not control that. I've lost hundreds of dollars having to honor products that were never paid for but included on receipts. I'll have to find a different way to let clients add optional files.
Hi, Western Identity!
We're deeply sorry for the inconvenience you've experienced with our app's functionality, particularly regarding the 'Add Charge' feature. Our team has reached out to you via email with potential solutions and is dedicated to working closely with you to address these issues effectively.
Rest assured, we're committed to ensuring a seamless experience for you and your customers. Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve these matters.
Hope to hear back from you soon!
Best wishes,
AvisPlus Product Option Team
We've been using this app for a while now and it offers unique and great features with a simple setup!
Best of all the excellent customer service (with Emily assisting) and the engineering team. When we encountered application errors, they provided efficient and fast service to resolve them!
Great day to you, 貓菓子 MAO KUE TSI!
We're thrilled to hear that you've been enjoying our app and its unique features! It's fantastic to know that you've found the setup process simple and that Emily and our engineering team have provided excellent customer service. We're dedicated to ensuring that any issues you encounter are resolved efficiently and promptly. Thank you for your kind words and for choosing our app. If you ever need further assistance, don't hesitate to reach out. We're here to help!
Best wishes,
AvisPlus Product Option Team
Lucy and the team at Avis were super helpful! They helped me get the product variant I needed and were really quick to respond. Great experience working with them, I’m really happy with the result!
Thank you for sharing your experience! We're thrilled to hear that Lucy and the team could help you get the product variant just right. It's always rewarding to see our users happy with the results. If you need any further assistance, don't hesitate to reach out—our team is always here to help!
Best wishes,
AvisPlus Product Options team
This app is a lifesaver! I used to spend days manually setting up product variations one by one, which was incredibly time-consuming. This app is incredibly well-organized and user-friendly. Using the app's rules, I was able to set up variations for all my products in just one day!
But the best part? The customer support is phenomenal. I had a question and was able to reach a real human expert within 2 minutes! They not only solved my problem quickly, but even offered to customize the app to better fit my website's needs. Seriously, the best customer support I've ever experienced with a Shopify app.
Overall:
Highly recommend this app to anyone who sells products with variations on Shopify. It will save you tons of time and frustration, and the customer support is outstanding. Five stars all around!
Great day to you, EcoPhilia!
We're thrilled to hear that our app has been an fantastic tool for you! Saving you time and frustration is precisely what we aim for, so it's fantastic to know that you were able to set up variations for all your products in just one day using our app.
We're excited to hear that you've had such a positive experience with our customer support team. Providing quick and helpful assistance is a priority for us, and we're glad to hear that our team was able to address your questions promptly and even offer customized solutions for your website's needs.
Thank you so much for your glowing recommendation! We truly appreciate your feedback. If you ever need further assistance or have any more questions, don't hesitate to reach out. We're here to support you every step of the way. Thanks for choosing our app!
Best wishes,
AvisPlus Product Option Team
We encountered an issue with the order where the app failed to display the customer's selected option. This required us to individually contact each customer. Initially, the app performed well and we implemented numerous options across our site. However, we started receiving bot orders on avis options. We seeked out their support back and forth, and we continued to receive bot orders. We appreciated their quick responses, however, towards the end, the responses we received regarding the bot issues were quite vague. So we had to find and switch to another app and recreate all option sets to replace all avis options we ever created. As we came to realize that this was what we could do ourselves. It was quite exhausting... as we had created so many avis options by the time. So unfortunately, it ended up sadly for us.
Thank you for your honest feedback, Bordercollied Up.
We sincerely apologize for the issues you encountered, and we’re glad our support team could promptly resolve them for you. Your experience is incredibly important to us, and we are committed to ensuring everything runs smoothly for your store moving forward.
We appreciate your continued trust in our app and are always here to assist with any other concerns. Thank you for giving us the chance to make things right!
AvisPlus Product Option team
Andrea was great at helping me figure out how your platform works. I am now able to add products to my site the correct way.
Good day to you, Custom Touch Innovations,LLC!
Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Luffa
Avis Support Team
软件非常好用，客户也很快速的帮助解决了我的问题，非常感谢Emily姐姐，很专业态度也非常好，很不错的一次尝试
感谢您的反馈！😊 很高兴听到您对我们的软件感到满意，并且Emily能够快速、专业地帮助您解决问题！如果您有任何其他需求或问题，请随时联系我们，我们将竭诚为您服务。
祝您一切顺利，
AvisPlus 产品选项团队