Avis Product Options, Variants
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Je suis vraiment impressionné par la qualité du service client, qui est tout simplement exceptionnel ! L'équipe est incroyablement réactive, prête à répondre à toutes mes questions et à résoudre mes problèmes avec professionnalisme. Leur écoute attentive et leur volonté de satisfaire les besoins des clients sont tout simplement remarquables. Je suis vraiment ravi d'avoir affaire à un tel service client au top !
Bonne journée à vous, Ma boutique!
Merci beaucoup pour votre merveilleux compliment! Nous sommes ravis de savoir que notre application et notre assistance vous ont bien servi, vous et votre entreprise. Nous continuerons à travailler dur pour rendre notre service de mieux en mieux.
Si vous avez besoin d’aide supplémentaire pour la personnalisation des options, n’hésitez pas à nous contacter par e-mail ou par LiveChat, et nous serons toujours heureux de vous aider.
Sinceres salutations
Luffa
AvisPlus Support Team
Super awesome app! I've tried a number of paid apps for product options and Avis Options Variants blows them out of the water. Hands down!! The app is super fast -- product pages load just as fast, with no impact on performance when adding products to the cart (unlike other apps :). Options' settings are feature rich and are really intuitive to configure. Integrating the look and feel of custom product options with the existing store design was a breeze. The app also works seamlessly with Shopify's variants.
The support team is superb! Judy was able to answer all of my questions promptly, even on a weekend. And, was also very helpful in configuring design and extra charges settings for the product options on our website.
Highly recommend the app!
Hi Flowers' Cuddles,
Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.
You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features
All the best,
Luffa
Avis Support Team
This app is legit the best one out there. It's simple & amazing to use. The most excellent part is the support, the team went above & beyond to help me out with some of the features. Highly highly recommend this. Judy & Jayden you rock! godspeed & bless you.
Hi Bitspace, hope you are having a wonderful day!
Thank you for your great comment on the app and the support team! We are excited to know that you are having a great experience with the app and the support we deliver. We will keep up with the hard work to make our service better and better every day.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.
Best regards,
Judy
Avis Support Team
Amazing customer service! Judy is really helpful, nice, and gives clear and easy to follow instructions. The app has everything I'm looking for, and I need a LOT of options for my products. So happy I found out about this app.
Good day to you, Alexander D!
Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Judy
Avis Support Team
Great apps and a wonderful team behind the scene. The customer service representative Judy is very helpful in addressing our issue.
Hi nifty gift, hope you are having a wonderful day!
Thank you for your kind comment on the app and the support team! We are excited to know that you are having a great experience with the app and the support we deliver. We will keep up with the hard work to make our service better and better every day.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.
Best regards,
Luffa
Avis Support Team
this app is really very helpful and the team is easy to reach via chat. I was helped quickly, what more could you want.
Great day to you, tscreativecraft!
Thank you for your wonderful feedback on the app and the support team! We are excited to know that you are having a great experience with the app and the support we deliver. We will keep up with the hard work to make our service better and better every day.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.
Best regards,
Luffa
AvisPlus Support Team
So simple to set up the product variant I needed. Literally took 2 minutes. Also got support from Lucy who went above and beyond to help me.
Great day to you, Habitat Mat!
Thank you for your wonderful feedback! We're thrilled to hear that our app make it simple and quick for you to set up the product variant. It's wonderful to know that Lucy went above and beyond to assist you. If you have any more questions or need further support, please don't hesitate to reach out. We're here to help!
Best wishes,
AvisPlus Product Option Team
Other than time zone issues (which is noone's fault), there hasn't been any hold ups in the process and Judy has been very kind and supportive with any of my issues
Good day to you, Bopsang!
Thank you for your kind review and support for our team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Judy
Avis Support Team
When I wrote my problem to customer service, they responded very quickly for a solution. Solved my problem quickly.
Great day to you, Cali Embroidery!
Thank you for your wonderful feedback! We're delighted to hear that you love the app and that our support team provided you with amazing assistance. If you have any more questions or need further support, please don't hesitate to reach out. We're here to help!
Best wishes,
AvisPlus Product Option Team
The Customer Service is NOT always available. They say 8am-6pm for live chat, but that is definitely not for any US time zones. Email help takes time, so when you have an issue with your store, the live customer support is not available and you have to stay up into the night to get a live person to help you. On 5/25/23 they upgraded a feature and it does not work at all. Again, no customer support to help, so I have to disable items from my store and stay up late so I can get this fixed. I know it's free, but you get what you pay for.
Good day to you, Ellebell Design Company!
This is Artemis from the Avis Product Option Team. Thank you for your constructive review and I am sincerely sorry that this happened and we could not support you in a more timely manner.
The situation has been resolved completely and I have sent you an email with further detailed information.On top of that, I have also raised a request to our manager to expand our team size so that we can cover all the time frame to assist our customers better. One more time, I sincerely apologise for this limitation.
I’m looking forward to hearing back from you so we can get in touch and work together to make sure that everything is working alright for you now.
Your success and satisfaction is always our top priority.
If you need any further support with our app, please reach out anytime via Email (help@avisplus.io), we'd always be more than happy to help.
Wish you all the best!
Artemis
Avis Support Team Manager