Avis Product Options Variants , 683件のレビュー
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I wish I could put into words the appreciation I have for not only this app, but the customer service team. The app allows me to offer 35 styles inside a system that limits that to much less. And after an accidental deletion and loosing everything the support team worked tirelessly to re-install what I lost so that my down time was minimal.
the best customer service I’ve seen in so long. Thank you from the bottom of my heart for taking a stressful 24 hours and making it more manageable knowing I had a partner that was vested in my success
Hi LV Fashion & Design,
Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.
You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features
All the best,
Luffa
Avis Support Team
I like how the app works through the few years I've used it. Perfect for my products. Allows for size, color, pattern, style and multiple variations per item. Their support is really amazing and very helpful, very responsive, very caring.
Good day to you, Candy's Book Thongs!
Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Luffa
Avis Support Team
This app does everything I need it to. And when I had a issue, they were very responsive and figured out the problem right away.
Hi Scroll & Ink,
Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.
You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features
All the best,
Luffa
Avis Support Team
TLDR: great customisation and options, do not use the add fee option as you will not receive the money if customer uses PayPal checkout
I have been using this app for a while, it is brilliant for easily adding customisation to my store, I have a lot of colour options and text customisation and this is perfect for adding options to listings and I will continue to use it for this. I have tried a lot of apps and this one is by far the most user friendly.
I do want to highlight, as I didn't realise until yesterday mid launch, that I do not suggest using this app and adding in any increase of charge for your items. I had done this on a large number of products and discovered yesterday that whilst the additional charges pull through to the Shopify checkout if someone checks out via Paypal these additional charges are removed and the customer is not charges the extra fee but as far as they are concerned have purchased the uplift. I dare not look through my orders and see how much money I have lost because of this. Whilst I don't believe that this happens if people use Shop or Shopify checkout I am no longer willing to take the risk and have removed all uplifts from the app.
If this gets fixed then I would rate this app 5 stars as it without a doubt the most user friendly, does everything customisation app I have some across.
Customer support have been helpful all times that I have contacted them.
Hi,
I hope this message find you well. I am Luffa from Avis Product Options Team.
First of all, we are really sorry for the lost of you and the inconvenience experience when using our app.
After receiving your words, the team has run through the app again to see if we can improve the feature and make up for your time with us. We sincerely apologize for the limitation of the add charge, this was partly come from the app and we want to take responsible for this. We have spent a few hours working on an alternative and really came up with a solution that is perfectly suit for you.
So we have sent you an email to clarify the issue and to address it promptly. Our team always wants to make sure to bring our beloved customers the highest quality product so the process might take more steps.
Your opinion matters and our team is all looking forward to hearing from you!
Best regards,
Luffa
If you need more variants that Shopify will allow by default this is the app you need. Easy to get started, easy to update and design and if you have an issue the customer service gets the right answer to your question. My favorite part: the Advanced Options and Conditional Logic.
Good day to you, HD Welding Hats!
Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Avis Support Team
This is a great product, especially for the price. Almost everything is customizable and if something isn't you can ask one of their helpful staff members to implement it in the future. I wanted something changed on my site that wasn't able to be customized and within two days, the devs made it able to be changed. They are also continuously updating the app which is a great thing to see.
Good day to you, WonderPC!
Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Luffa
Avis Support Team
We were using another product options app for years but they stopped being responsive after a theme update. We spent a ton of time researching apps that would work with Ajax Cart, paypal payments (confirmed does work at checkout page), accepted shopify discounts on the checkout page and allowed customization including CSS options. I had additional changes that weren't available in CSS and they did it for me in a day. A++++ This IS the app for product options.
Hi Adrenaline,
We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you.
In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕
Best regards,
Judy
Avis Support Team
This is the app our website required.
The options available allow us to reach our customers with products they can customise to their own desire.
The Avis Product Options team offer great support and I'm noticing subtle changes alongside new additions to options.
Fantastic app
Hi Treasure Trove Online,
Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.
You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features
All the best,
Luffa
Avis Support Team
Awesome app.
Just what is needed to handle cross product variants, color swatches and lots more. It's really easy to use and implement, quick response from support really helpful.
Only limitation I've accounted is that file upload is limited to images.
Hi 3D-Fixit,
Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.
You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features
All the best,
Luffa
Avis Support Team
The app is great and the support is super helpful. I had a problem today and I wrote them on the live chat and they replied me almost immediately and were very fast about fixing my problem. I highly recommend them!
Good day to you, ОПЛ ПАШОВИ!
Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Luffa
Avis Support Team