Avis Product Options, Variant
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
Recensioner (1 283)
Förfina
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Efter omdömen
Amazing app! Amazing Customer Service! Highly recommend this app! I am very happy!
Good day to you, Lost Fern Designs!
Thank you so much for your kind review and support for our team. We are very happy that our app and support are being helpful to you. We will keep up with the hard work to deliver the best service we can.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Luffa
Avis Support Team
Support was quick and communication great, the app is preforming well so far. Thank you for your help.
Good day to you, Balloon Supply!
Thank you for your kind review about the app and our support team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Luffa
Avis Support Team
This app was ABSOLUTELY PERFECT for what I needed. I have a lot of products on my site and the options fit each and every one. The rep that assisted me (Molly) was so helpful and knowledgeable - she went over and above in making sure I was satisfied with the results.
Hi LT Squared 🪴,
We fancy your scented line and your motto "Whatever you have in mind, we can design" 💜. It's a great honor for us to accompany you and receive your heartwarming review!
Our team has well noted down all your feedback to improve the app and will let you know right when the updated version is released. All of us truly wish you many more years of happiness and prosperity!
Sincerely,
Noah & all members of the AvisPlus Team.
this app has very helpful and practical customer support in real-time.
I like the flows of this app that is not difficult to use for beginner.
Hi All Paw You, hope you are having a wonderful day!
Thank you for your kind comment on the app and the support team! We are excited to know that you are having a great experience with the app and the support we deliver. We will keep up with the hard work to make our service better and better every day.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.
Best regards,
Luffa
Avis Support Team
The app works very well as it is, but the support tream really makes the difference! Live chat is always available and they have helped me very quickly. Thank you Artemis for your assistance!
Hi BOS.Homogenisers,
Thanks a million for taking your time to leave us an awesome review. It's a pleasure working with you and seeing your beautiful store. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help 👋
Best regards,
Artemis
Avis Support Team
I loved it!!!!!! easy to use, clean, neat, very intuitive, lightweight, really loved it!! you will not find a better option app for product variant! 1000% recommended :) :)
Halo our friend Merch_55 🙌 😎
It's a blessing for us to assist you in your business and to receive this awesome feedback. Our team will work tirelessly to make the app better day by day. Have a wonderful day, buddy!
-Jackson and AvisPlus team-
I only just started using this app but so far the support team has been so responsive and helpful. It is allowing me to add a couple options to my product pages that I don't want to affect the inventory and so far is exactly what I needed.
Hi TIGEROWL,
Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.
You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features
All the best,
Luffa
Avis Support Team
It doesn’t work with the discount button so no good for me unfortunately. The variants set up was great and the customer service was friendly and helpful but with 7 hours time difference it sometimes took some time to amend things and since it stopped working correctly a few times this turned into a longer process to rectify. It did seem a bit glitchy.
Hi our buddy Pretty Kitty Bath Bombs!
Amy here from the AvisPlus team. Thank you so much for giving our young startup team a chance to assist you, and for giving us a constructive review.
First off, we are sincerely sorry to hear of your unhappy experience with the app and hope you will accept our deepest apologies. We had been working on investigating the issue on priority for the store, but the app was removed. Therefore, our developers could no longer check it further. Would you mind reinstalling the app and letting us help you more with this? It’s our national holiday here, but our whole team is always ready to check it for you.
Regarding the discount code, we'd love to explain more about it. There are 2 cases:
1. Customers buy products without the up-charge options. In this case, they will be directed to the default checkout page of Shopify and will be able to apply a discount code at the checkout page.
2. Customers buy products with up-charge options. In this case, the app uses the draft order checkout page to add an additional charge to the order. The discount code box will not show up on the draft order checkout page of Shopify. You may see that various apps that use the draft order checkout page like us cannot allow discount codes either. But no worries! We’ve been working on a possible solution to this and will release a new app version that allows discount codes on the cart page in the near future. I will surely keep you posted on this.
To be honest, our app is likely to be the only Free product options app that offers price add-ons and bundling features (which are only available on the very expensive subscription plans of other paid apps). We are always aware of the above shortcoming and have been working tirelessly on a solution to improve the user experience of AvisPlus Product Options’ merchants. For the time being, I suggest that you set up the automatic discount to give a discount to customers.
In addition, we’re really sorry for the big time zone difference. We have been offering not only email support but also live chat in day time until midnight, from the very first day of the app, to make up for the timezone difference. Thanks to your feedback, we are improving our human resources to open more support hours.
It’s been always important to us that our merchants are more than satisfied with our product as well as customer service and we would like the opportunity to assist you longer. Your opinion matters and our team is all looking forward to hearing from you!
All the best,
Amy and your friends at AvisPlus.
The app has very good customer service. Many thanks to Judy and Sergei for their customization support (free). My issue was resolved in minutes.
Hi HomeEazily
Singapore,
We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you.
In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕
Best regards,
Judy
Avis Support Team
The Avis support team were very helpful, fast & efficient. They made sure that everything was in order & up and running smoothly.
Hi Sadie + Jean,
Our entire team is at a loss for words in how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.
You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features
All the best,
Artemis