Avis Product Options, Variants
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This app is so much better than others offering "build options" I've tried.
When I needed to upgrade Anne was super helpful, handled the upgrade on her end and easy instructions of how to complete it on my end.
Everything was done, complete and ready in less than 10 minutes.
The team at Avis Product Options has been so incredibly helpful in customising the product options needed for our store. Their service has been so quick, and they were able to make custom changes to suit our exact needs. After trying many other apps who weren't able to help us, I can't recommend Avis highly enough!!
Support is fantastic. No complaints there, they are quick to fix any issues that pop up.
My only issue is why does this application to seem to break fairly regularly?
Super helpful support team. Work with you as you ramp up. Willing to make customizations and patience with a new user. Most feature rich product options plug-in I've experienced within the Shopify ecosystem to date.
This app is really helpful to add customizable options on your products.
Besides, the support team is really available and efficient, I had the chance to be helped by Claire and their dev Henry to find technical solutions about some specific integrations to our Shopify theme.
A lot of work to setup it to discover that when you change the color in the app, the pictures doesn't change the color too. Besides, it creates a mess in your Packing slip.
Hi there — thank you for taking the time to leave a review. I’m sorry the setup felt like a lot of work and then didn’t behave the way you expected. I understand how frustrating that feels.
A quick clarification on what you’re seeing:
- The color/image change feature in Avis is designed for the front-end product page experience (what shoppers see while selecting options).
- After checkout, Shopify will always use the original Shopify variant image for Shopify Admin order view and packing slips. That’s Shopify’s default behavior, and right now there isn’t a way to replace those post-checkout images with option images.
That said, the selected option values are still saved correctly on the order — only the image shown in Admin/packing slip remains the variant’s default.
Our support team has already reached out to you by email with this explanation and next steps — please check your inbox. If you’d rather, contact us via Live Chat in the app or email help@avisplus.io and we’ll review your setup with you to ensure:
- The product page swatches work exactly as intended, and
- Your packing slip output stays clean and consistent with Shopify’s format.
Best regards,
AvisPlus Team
This company is incredible. The customer service is top notch, super fast and they are available 24/7. Sam and Kiera are especially friendly and helpful. Everything I asked for they made happen. Big fan of Avis!
Amazing app, the support is next level, I recently had some issues with prices updating with additional charges since I started using a third-party landing page builder for my product pages but Vivian and Dzung sorted out the issues for me in around 5-10 minutes, insane Value, great team to work with. Extremely happy
Muy útil y una atención al cliente muy directa
I definitely give the app 5 stars. It's a shame you can't give 6 stars – because the support and development team would have more than deserved that extra star. :-)
I have rarely encountered such a dedicated, solution-oriented and customer-friendly team as this one. A feature that was essential for our shop was missing, and it was developed individually for us within a very short time. This speed, professionalism and willingness to really help deserves the utmost respect.
Conclusion: An excellent app with exceptional support. Highly recommended for anyone who needs flexible product options and values genuine customer service.
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