Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its flexibility, reliability, and user-friendly interface that allows for extensive product customization. It's praised for its performance and ability to enhance product listings for upselling and cross-selling. Key features include blocking past dates from the date picker, handling cross product variants, color swatches, and adding accessory items without creating extra variants. The customer service is also commended for its responsiveness and helpfulness.

April 16, 2024

We do really appreciate this app and its support. In a few minutes you can get to the support, which is friendly and and experienced. Extremely patient and very responsive to our requirements. We can highly recommend this app and service!

HWS Container
Germany
22 days using the app
AvisPlus Product Options Team replied April 17, 2024

Great day to you, HWS Container!

We're truly grateful that you're satisfied with our app and support team! It's fantastic to hear that you found our support team friendly, experienced, patient, and responsive to your requirements. Your satisfaction is our top priority, and we're committed to providing top-notch service to our users. Thank you for your high recommendation!

If you ever have any further requirements or need assistance down the road, please feel free to reach out. We're always here to help!

Best wishes,
AvisPlus Product Option Team

Edited April 16, 2024

Just to register again my total satisfaction with this app and support. I started with the free plan, but today I signed up the pro plan. Emily from support team helped me to set up some options in my store. Thank you!

We Petz
Brazil
12 days using the app
AvisPlus Product Options Team replied April 7, 2024

Great day to you, We Petz!

Thank you so much for your enthusiastic feedback! We're thrilled to hear that our app has been helpful for you and that it's working perfectly. Your satisfaction is our utmost priority, and we're delighted that our app has met your needs effectively.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thanks again for choosing our app, and we hope it continues to serve you well! ♥️

Best wishes,
AvisPlus Product Option Team

February 23, 2024

Great app and phenomenal support! We've tried several product option apps and this one offers the most customization. Works great with the Kalles shop theme too.

Lucine and Co Jewelry
Canada
About 1 month using the app
AvisPlus Product Options Team replied February 28, 2024

Hi Lucine and Co Jewelry,

Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.

You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features

All the best,
Luffa
Avis Support Team

February 27, 2024

So far I have been very impressed with Avis! Luffa and the tech team have been very good and helpful! They helped me solve a really big headache with a product variant that I was not able to achieve with other apps. Highly recommend this app!

Zelly Collection
United States
About 1 month using the app
AvisPlus Product Options Team replied March 4, 2024

Good day to you, Zelly Collection!

Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.

Best regards,
Luffa
Avis Support Team

March 3, 2024

Amazing customer service! Judy is really helpful, nice, and gives clear and easy to follow instructions. The app has everything I'm looking for, and I need a LOT of options for my products. So happy I found out about this app.

Alexander D
United States
14 days using the app
AvisPlus Product Options Team replied March 4, 2024

Good day to you, Alexander D!

Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.

Best regards,
Judy
Avis Support Team

March 28, 2024

SUPER helpful customer service!! Judy would reply really quickly and any custom requests were completed promptly with pictures to help explain. They are also so patient and nice :)

Billie Jo
Australia
21 days using the app
AvisPlus Product Options Team replied March 31, 2024

Dear Billie Jo,

We sincerely appreciate your thoughtful review. Your kind words motivate us to continue supporting you and enhancing your business endeavors. Rest assured, we are dedicated to consistently delivering improved services and features tailored to your needs.

Should you ever require further assistance, please do not hesitate to reach out to us via Crisp, email, or LiveChat. We are always eager to help and support you 💕

With heartfelt gratitude,
Judy
Avis Support Team

April 5, 2024

I was changing from another product options app because of limited functionality. After installing Avis there were a few things I wanted it to do that it didn't out-of-the-box like opening the cart drawer instead of redirecting customer directly to the cart page, and some other formatting things like swatch titles appearing as tooltips when hovering over them.

I got in touch with support via the chat and they custom codes everything I wanted for me even though it wasn't something the app can do natively! Amazing support, usually app developers try to blame other apps or themes conflicting with theirs, but in this case they went above and beyond. The app now does everything I want it to. 100% reccomend.

Special shoutout to LUFFER JUDY and JAYDEN who specifically helped me with my queries.

Ashford Blake
United Kingdom
2 days using the app
AvisPlus Product Options Team replied April 8, 2024

Great day to you, Ashford Blake!

Thank you for sharing your experience with us! We're thrilled to hear that you found Avis to be a superior alternative to your previous product options app, despite initially encountering some limitations. Our goal is to provide a comprehensive solution that meets our users' needs, and we're glad that our support team was able to assist you in customizing the app to achieve your desired functionality.

It's fantastic to hear that Luffa, Judy, and Jayden provided exceptional support and went above and beyond to ensure your satisfaction. We truly appreciate your recommendation and are delighted that Avis now fulfills all your requirements.

If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Avis!

Best wishes,
AvisPlus Product Option team

January 17, 2024

I love this app - it's been a MAJOR help to my shop when I needed a solution for listings with specialized options, while keeping a single inventory number across those options! It's easy to use on both the shop and customer side, and works exactly as described. When I reached out recently with a need to have selected options show on packing slips, the team was able to customize the app to do this for me within 24 hours - which was amazing.

Zeezee Textiles
United States
About 2 months using the app
AvisPlus Product Options Team replied February 28, 2024

Hi Zeezee Textiles,

Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.

You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features

All the best,
Luffa
Avis Support Team

April 3, 2024

It was a little bit hard at first to figure out how to add some special features to my options, but the support team is very helpful and fast to respond.

ShopSabre | Store
United States
6 days using the app
AvisPlus Product Options Team replied April 4, 2024

Dear ShopSabre | Store,

We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you.

In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕

Best wishes,
Lufa
Avis Support Team

March 18, 2024

I'm still in the trial phase of my subscription but I am set on becoming a customer. Great help from Andrea and Judy, from the get go. Support is not only great, but pro-active. I was contacted by them just as I was setting things up and familiarizing myself with the environment. App is great and does 99% of what I need, as a business with custom made products. Price seals the deal, I hope things remain like this for a long time.

Hotinnailz
Romania
4 days using the app
AvisPlus Product Options Team replied March 20, 2024

Good day to you, Hotinnailz!

Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.

Best regards,
Judy
Avis Support Team