Avis Product Options, Variants

Hi there — thank you for taking the time to leave a review. I’m sorry the setup felt like a lot of work and then didn’t behave the way you expected. I understand how frustrating that feels.

A quick clarification on what you’re seeing:

- The color/image change feature in Avis is designed for the front-end product page experience (what shoppers see while selecting options).

- After checkout, Shopify will always use the original Shopify variant image for Shopify Admin order view and packing slips. That’s Shopify’s default behavior, and right now there isn’t a way to replace those post-checkout images with option images.

That said, the selected option values are still saved correctly on the order — only the image shown in Admin/packing slip remains the variant’s default.

Our support team has already reached out to you by email with this explanation and next steps — please check your inbox. If you’d rather, contact us via Live Chat in the app or email help@avisplus.io and we’ll review your setup with you to ensure:

- The product page swatches work exactly as intended, and

- Your packing slip output stays clean and consistent with Shopify’s format.

Best regards,

AvisPlus Team