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Terrible Experience - Clunky Interface and Poor Customer Service
I've been thoroughly disappointed with AWeber. The interface is incredibly clunky and difficult to navigate, making simple tasks more time-consuming than they should be. To make matters worse, the customer service is abysmal—responses are slow and unhelpful, leaving me frustrated and without solutions. After struggling with AWeber, I switched to Klaviyo, and the difference is night and day. Klaviyo is far superior in terms of ease of use, features, and customer support. I wouldn't recommend AWeber to anyone; save yourself the headache and choose a better platform like Klaviyo.
Thank you for sharing your feedback. We are sorry to hear that you had a negative experience with AWeber. We would like to clarify that we are merely a third party that provides the integration between AWeber and Shopify. We are not affiliated with AWeber and therefore have no influence over the functionality or interface of AWeber, nor their customer service.
Nevertheless, we appreciate your feedback and will share it with the appropriate parties to help facilitate any potential improvements. If you have any questions or concerns about the integration itself, we are here to assist you.
Terrible.... actually make that NO customer service.
One of the key aspects of building a successful shopify store is repeat customers. The best way to bring back existing customers to your webstore is to use Aweber Email with your store, Every day I get new customers on to my mailing list with this excellent app. Many thanks guys.
Great APP! it works well and it was easy to set up with Aweber and and my shopify store. Thank you for your support!
Awesome! Thanks to Aweber my email marketing Campaigns are running automatically.
I've been an Aweber user for over 10 years and was happy to see an integration with Shopify. It works well and makes things easy if you are an AWeber user.
I have been using aweber for years and when I moved all my business to Shopify it was ready to go with such a easy app! It makes life so much easier
I have been using Aweber for a while. The staff is very friendly with a professional approach. They will help you with every step you need to implement.
Has worked like a champ for us.
I used this app to connect a pop-up subscription window on my store to a subscriber list in AWeber. The app took minutes to setup and in combination with the sign-up forms creator in AWeber I had a fully integrated solution very quickly. Great app, easy to setup and use, great instructions. Thank you!!