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Terrible Experience - Clunky Interface and Poor Customer Service
I've been thoroughly disappointed with AWeber. The interface is incredibly clunky and difficult to navigate, making simple tasks more time-consuming than they should be. To make matters worse, the customer service is abysmal—responses are slow and unhelpful, leaving me frustrated and without solutions. After struggling with AWeber, ...
Thank you for sharing your feedback. We are sorry to hear that you had a negative experience with AWeber. We would like to clarify that we are merely a third party that ...
Terrible.... actually make that NO customer service.
Have had the app installed for 5 days with several problems and its impossible to get any support or help. Not very impressed and extremely frustrated as it's affecting my new shopify website I have just published.
Hi Caroline, thanks for the review.
We were in touch yesterday and managed to solve the problem together with you. It worked out in the end, but we understand the ...
Unbelievable. AWeber force a move to use this app (or another more expensive app that is simply not required) and when trying to connect to AWeber from my Shopify store, the link goes to a 404 error page. And of course the LIve chat is not live and I have to wait over 48 hours to get a response from a person. Not a good start!
I received your response via Shopify and not directly so when you ...
Hi Kel,
Sorry for the late response.
We tried to replicate your 404 experience, but couldn't find it.
Did you install this: https://apps.shopify.com/aweber when logged into ...
Be real careful with this app before you do anything with it. Do not waste your time till you find out that you can not upload your subscribers. Aweber decides which email address can be loaded, even they are your long time clients. But my subscriber listing has sunk into Aweber data, which you will not be able to get it back. Also when I signed in the aweber and paid by my credit card. When I ...
THE PRICE OF 5 PER MONTH IS NOT CORRECT!! The correct price is 16.15 /mo IF AND ONLY IF billed anually and IF less than 500 subscribers. The correct price goes form $16.15 to $149/mo depending on the ammount of subscribers.
Hi Kocare Beauty,
This is Combidesk, nice to meet you!
Sorry you had this bad experience :(
We've built this $5 per month AWeber integration app on Shopify, but we're not ...
This app totally sucks. All it does it connect your customers to a list. It doesn't have any fuctionality to add them to different lists depending on what they buy. And the support people are hopelessly not helpful. They just cut and paste answers that don't even relate to you. I used to have a free app that did lots of Aweber connection stuff but it seems to have mysteriously disappeared.