AWeber Email by Combidesk , 53 reviews
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Terrible.... actually make that NO customer service.
Unbelievable. AWeber force a move to use this app (or another more expensive app that is simply not required) and when trying to connect to AWeber from my Shopify store, the link goes to a 404 error page. And of course the LIve chat is not live and I have to wait over 48 hours to get a response from a person. Not a good start!
I received your response via Shopify and not directly so when you wrote 'let you know if there are still issues', I am wondering how you anticipate I can do that when you did not provide an email address!!??
Finally fixed by using Chrome but apparently by accident as Combidesk reported no issue on their side despite informing me that at least one other customer had the same problem but had to use Edge to make the installation . Still awaiting a response to questions as to the correct setup as the help area is years out of date, and the wording is unclear.
Hi Kel,
Sorry for the late response.
We tried to replicate your 404 experience, but couldn't find it.
Did you install this: https://apps.shopify.com/aweber when logged into Shopify?
When you try this link and still see the 404 error, please try and use a different browser.
I hope that clears it up! Do let me know though if you still have questions 👍
Have had the app installed for 5 days with several problems and its impossible to get any support or help. Not very impressed and extremely frustrated as it's affecting my new shopify website I have just published.
Hi Caroline, thanks for the review.
We were in touch yesterday and managed to solve the problem together with you. It worked out in the end, but we understand the frustration. We apologize for the inconvenience. Hopefully, the solution we provided is now sufficient to proceed with the pairing. Greetings, Team Combidesk
One of the key aspects of building a successful shopify store is repeat customers. The best way to bring back existing customers to your webstore is to use Aweber Email with your store, Every day I get new customers on to my mailing list with this excellent app. Many thanks guys.
Great APP! it works well and it was easy to set up with Aweber and and my shopify store. Thank you for your support!
Awesome! Thanks to Aweber my email marketing Campaigns are running automatically.
I've been an Aweber user for over 10 years and was happy to see an integration with Shopify. It works well and makes things easy if you are an AWeber user.
I have been using aweber for years and when I moved all my business to Shopify it was ready to go with such a easy app! It makes life so much easier
I have been using Aweber for a while. The staff is very friendly with a professional approach. They will help you with every step you need to implement.
Has worked like a champ for us.