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MAKE SURE YOU'RE HAPPY WITH THE WATERMARK BEFORE ACCEPTING. OR YOULL BE STUCK WITH THEM FOREVER. EVEN IF YOU NO LONGER HAVE THE APP.
Not happy right now! purchased a plan to watermark my original images and resize for website load performance. Speed did not improve. I tried numerous times to remove all of the watermarks because i didnt like the way it looked. They wont go away! Now im stuck with thousands of images with a watermark that look ridiculous. not happy. Cancelled already.
REPLY: There were no watermarks on my original images. I used the app to bulk add them for the first time. Then did not like how it turned out so i clicked the remove watermark and it did nothing. Now im stuck with 1000+ images with a watermark.
Hey there,
the app cannot remove existing watermarks from images, it can only add a new watermark to non-watermarked images.
If you're not happy with the watermarked image, you can revert your image back to the original one. We keep backups for 7, 30 or 180 days depending on the plan you're using.
Website speed depends on many other factors besides images, mostly on JavaScript heavy apps and themes - and those are beyond this app's control.
Thanks,
Peter
I am very disappointed with the APP. It is not allowing me to upload images. Support is by email only so I am losing productive time waiting for a response.
Hey there,
the app imports and optimizes the images from products and collections.
It appears that you don't have any products in your store at the moment.
When you add product and upload images (in the Shopify admin area), you'll see them and be able to optimize them in the Awesome Image Optimizer app.
Thanks,
Peter