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The app is free to install, but you'll have to have your Awin account number to integrate it. Joining Awin is very expensive, plus there is an additional monthly fee. If you're a small business looking at getting into affiliate marketing, this isn't for you. The bulk of what's offered are coupon & shopping sites and the marketplace is difficult to communicate effectively with publishers which also come with their own fees. The platform hasn't been a good experience for us, so we'll be partnering with someone else in the coming months and writing this off as a painful learning opportunity.
This plugin doesn't work properly, really shouldn't waste my time here, the experience is really very unfriendly.
Thank for your feedback, we’re sorry to hear you weren’t satisfied with our app and integration experience.
I have investigated the case personally and can see a colleague has reached out a few times to try to assist with setting up the tracking, however, it may be these emails haven’t reached you. Sometimes our emails go to spam folders; if you don't receive a response from us, we recommend checking there.
If you’re keen to proceed with integration please send us an email accesshelp@awin.com and we’ll be very happy to assist!
Very disappointed with AWIN. It has slow / non-existent customer service from their email help team. The app is glitchy and despite several emails to them, it is still asking me to download the app even though my programme is live.
Despite me putting a lot of work into my programme, creating bespoke AWIN banners, offers, text links and even paying for advertising there has been a low number of click throughs and sales. I had issues with one of their affiliates "Skimlinks" who converted all of my hard earned links from the national press into affiliate links, destroying my SEO work from the last 3 years. Not a great experience.
We’re really sorry to hear of the difficulties you’ve had with our support team and app. This definitely doesn’t sound like the service we try to provide to our advertisers. I’ve looked into your case personally and will be in touch directly to discuss it. Our apologies again for any inconvenience caused.
WARNING!!! This app will charge you a $550 (!!!) setup fee. We live in Online Age. I have no idea why they charge these hefty unrealistic fees. Not only that, the monthly fee is $30. I do not recommend this app/provider, the fees are unfair. There are fair affiliate platforms that only charge a fee when an affiliate has made a sale of your product/service.
Hi PicToArt,
We're sorry to hear you haven't enjoyed your experience with Awin so far. While we strive to offer transparent and fair pricing on Awin, and have various affiliate marketing solutions available. Our team would be happy to discuss these with you in greater detail, and you can reach them at us-newbusiness@awin.com.
Thank you,
The Awin team
Brilliant app...saves me time manually integrating....and just to comment on the bad review below, I have run Awin program for years and at present easily taking 200k a year through there. Using Awin does not guarantee you sales, it only connects you to the world of possibilities...you have to do your own marketing there, its not going to come by itself..or you can hire someone to run your program for you.
App does not charge you money...signing up to be a merchant on any affiliate network does, and sometimes even more.
Thank you for your 5* review. We're so pleased that you've had a great experience using Awin and our Shopify app.