Gesamtbewertung
3,9
Anzahl pro Bewertungsstufe
  • 64 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 8 % der Bewertungen sind 3 Sterne
  • 4 % der Bewertungen sind 2 Sterne
  • 16 % der Bewertungen sind 1 Sterne
Bearbeitet am 10. Februar 2023

After doing some research and checking out other vendors, I found out that my problem with the square box showing on the front of my garments is a common problem with DTG printing on black garments. This is a thin layer of a glue-like substance that is a process of pre-treatment. I guess, I wasn’t the lucky one, because it was very noticeable for me on two of my garments and not so much on the other ones. This really should have been caught in the QC process, which I heard from a person from Awkward Styles is a rigorous three (3) step process. I submitted several claims and look forward to getting credit for these garments, because my orders are still coming in, and I am happy with Awkward Styles and have no plans to go elsewhere. So, I will leave my review rating as it is, because this really was a problem that will likely happen again but should have been caught before sending my garments out.

#HashtagDesigns4u
Vereinigte Staaten
Etwa ein monat mit der App
Awkward Styles hat geantwortet 8. Februar 2023

Hi there! Thank you for reaching out! It looks like we haven't received any communication or refund request from this account regarding these issues. Please open a refund request through your Dashboard, and an agent will happily look into them for you!
It's hard to say what the issue is stemming from without images of the items. Please submit images along with your order numbers and we will definitely look into this in detail so we can take the appropriate measures and apply the correct solution. We appreciate your feedback and the opportunity to work with you!

18. Juli 2022

Response is too late, too little. Have been struggling to just integrate into Shopify, though all connected, billing & cards added, the products don't synchronise. Haven't used them so can't tell about their quality. But customer service and ease of business is absolutely lacking.

DodgeWaters
Indien
5 tage mit der App
Awkward Styles hat geantwortet 21. Juli 2022

Hi there, we really appreciate your feedback!
We are extremely sorry to hear about the negative experience you had with Awkward Styles Print on Demand app. One of our agents will be contacting you via email in regards to this so that we can resolve your issue and hear your thoughts so that we can continue to improve our services for you.