Awkward Styles Print on Demand

Very disappointed with the customer service. When there is an issue they take forever to respond. I placed a big sample order and submitted a claim for three of the items because they did not come out like the mock-up. It’s been over two weeks and still nothing. If I dropped shipped the items and my customers had complaints I would have had to refund them and take a loss and possibly lose my customer. I even sent three messages and still nothing. They would have gotten five stars if they had better customer service. I gave them an extra star because most of the designs came out nice. Customer service is the utmost important thing in business because it can make or break a business. Without it, you have nothing. If they could improve that part they would have an amazing company.