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Senam was - and continues to be - very helpful and available to answer any questions. Awtomic suites our needs perfectly - we are able to give our customers the subscription options they need and the order variety they want. The migration process was simple and handled by Awtomic team, which was a relief. Operating the dashboard within Awtomic is straight forward and easy to navigate. We're excited to keep giving our customers additional options as Awtomic continues to grow and offer more capabilities - we're emailed about all updates and add-on services. We highly recommend Awtomic for your subscription needs.
Amazing tech support! Senam, Emily and Awtomic team have been very helpful when we needed help. I really appreciate their help along the way and I highly recommend this app
We're really enjoying using Awtomic to grow our subscription program. The backend experience is very easy to navigate and we are able to get very granular with variant specific needs. We've also seen significant growth to date and less churn compared to what we were seeing with our other provider.
Awtomic revolutionized our subscription service, enabling us to serve our customers with an experience that allows both automation and customization to take place. We were able to transition our business from a complex, custom-built infrastructure to a Shopify-based platform with a subscription service powered by Awtomic. We've not only achieved a remarkable 50% reduction in costs but also elevated our commitment to delivering exceptional experiences.
A Game Changer for Online Subscriptions.
I recently tried Awtomic for subscription management on Shopify and it's amazing.
Passwordless login – customers can access their accounts so easily. This alone has reduced so many calls to our customer service. Another big win is their best-in-class churn mitigation. We've seen fewer cancellations since using it. The intuitive reporting and dashboards are super helpful, making it easy to see how our subscriptions are doing at a glance.
Priced just right, with features like flexible subscriptions and a top-notch support team, Awtomic is a no-brainer for Shopify users.
Highly recommended!
Super easy to use. Great functionality. Lovely, responsive team. 100% recommend. I kind of just set it up and forget about it, which is exactly what I am looking for!
Easy to navigate App with a good level of customisation and plenty more exciting features on the roadmap. Very helpful and friendly support too!
Support team is very helpful in resolving issues. Response time is within 24 hours. Highly recommend the app if it fits your business needs.
From the very first contact with Adrian at Awtomic, our experience has been 5 star! This was our first foray into autoship, and we interviewed 3 providers. The level of engagement and follow up with Awtomic put the others to shame. As the owner, I particularly appreciated that, despite our modest size, we were treated as VIP’s from day one. In terms of product, performance, attention to our needs…Awtomic has never disappointed. Any questions were answered promptly, the user experience on our site has been excellent..basically this company, Awtomic, is clearly in this market niche to be the leader! Just can’t overstate how happy we’ve been with Awtomic!
Steve Bennett
President
Intuitive Nutrients
We grew from 0 to over 400 subscribers in 3 Months. Incredible customer service from the Awtomatic team who set up our subscription program exactly as we wanted it. Our customer retention has never been this high and we are just getting started. Thanks Emily!