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Awtomic Subscription is an invaluable resource for any company offering subscriptions. They offer amazing customer service with prompt and efficient troubleshooting, especially from Senam, who is my go to girl for instant solutions. Since last year that my company has been using their subscription application they have made tremendous progress with new innovations around their app that have proved invaluable to us. From intuitive features like swapping products in to collections and email notifications, batching the orders, they are leaving no stone unturned in the subscription business. The level of professionalism and care they bring to their work is undeniable and something that truly sets them apart in the industry. For all this, I highly recommend Awtomic Subscription to any business looking for efficient subscription services. Congratulation to Emily, Adrian and entire team. Keep us the Good Work. Five stars from me!
The support from these guys is absolutely stellar. Would recommend.
Senam was - and continues to be - very helpful and available to answer any questions. Awtomic suites our needs perfectly - we are able to give our customers the subscription options they need and the order variety they want. The migration process was simple and handled by Awtomic team, which was a relief. Operating the dashboard within Awtomic is straight forward and easy to navigate. We're excited to keep giving our customers additional options as Awtomic continues to grow and offer more capabilities - we're emailed about all updates and add-on services. We highly recommend Awtomic for your subscription needs.
Amazing tech support! Senam, Emily and Awtomic team have been very helpful when we needed help. I really appreciate their help along the way and I highly recommend this app
We're really enjoying using Awtomic to grow our subscription program. The backend experience is very easy to navigate and we are able to get very granular with variant specific needs. We've also seen significant growth to date and less churn compared to what we were seeing with our other provider.
Awtomic revolutionized our subscription service, enabling us to serve our customers with an experience that allows both automation and customization to take place. We were able to transition our business from a complex, custom-built infrastructure to a Shopify-based platform with a subscription service powered by Awtomic. We've not only achieved a remarkable 50% reduction in costs but also elevated our commitment to delivering exceptional experiences.
Easy to navigate App with a good level of customisation and plenty more exciting features on the roadmap. Very helpful and friendly support too!
Support team is very helpful in resolving issues. Response time is within 24 hours. Highly recommend the app if it fits your business needs.
From the very first contact with Adrian at Awtomic, our experience has been 5 star! This was our first foray into autoship, and we interviewed 3 providers. The level of engagement and follow up with Awtomic put the others to shame. As the owner, I particularly appreciated that, despite our modest size, we were treated as VIP’s from day one. In terms of product, performance, attention to our needs…Awtomic has never disappointed. Any questions were answered promptly, the user experience on our site has been excellent..basically this company, Awtomic, is clearly in this market niche to be the leader! Just can’t overstate how happy we’ve been with Awtomic!
Steve Bennett
President
Intuitive Nutrients
We grew from 0 to over 400 subscribers in 3 Months. Incredible customer service from the Awtomatic team who set up our subscription program exactly as we wanted it. Our customer retention has never been this high and we are just getting started. Thanks Emily!