Rezensionen (122)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
5. April 2023

Emma and her team worked quickly to resolve an issue with our store, responding to our email request within the hour. They fixed the problem very quickly and kept our company updated by email so we always knew what was happening.
Very easy to contact Emma and her team, thank you for your support.

Rudy Project UK
Vereinigtes Königreich
9 monate mit der App
BSS Commerce hat geantwortet 11. April 2023

Thank you for your five-star rating! We are so pleased to hear that our agents were able to respond to and resolve your issue quickly and efficiently.

16. August 2023

If this app looks like it'll do what you want it to do, don't hesitate! The team behind BSS has given us the best service we've ever experienced on Shopify (over 8 years). Nothing is too much trouble. Based on our experience, they'll get you set up the way you want, to the best of their ability, and fast! They seriously deserve this 5 Star rating!

andAndrea Wholesale
Vereinigte Arabische Emirate
7 monate mit der App
BSS Commerce hat geantwortet 18. August 2023

Thank you for your generous 5-Star rating, we appreciate your positive review!

We are absolutely delighted to hear that our team has provided you with the best service you have experienced on Shopify. We are committed to setting up our customers the way they prefer and strive to do it with speed and precision.

Thank you again for your kind words!

Bearbeitet am 13. Juli 2022

Wanted to add review as I have had such a good experience....
I needed some help installing the app and contacted the support team who were very helpful , went through everything without issue, explaining everything effectively. Even once installed everything going forward was talked through so I knew how to use the app effectively and had ensured I had no issue with questions going forward.,
The team are very knowledgeable and the support received is excellent. A big thank you to Nguyen Vu Manh Cuong, Nguyen Minh Dang and dev Vu Phi Hung ...Who gave amazing service. I WOULD definitely recommend this app to add to your Shopify as it does exactly what it says it does with no disappointment!! Great stuff

Ciaobrow
Vereinigtes Königreich
7 monate mit der App
23. August 2023

the best app for b2b & whs customers, and the live supoort chat is one of the best i know, great jobs from you!!!

svenjack-B2C-TEST
Österreich
6 monate mit der App
BSS Commerce hat geantwortet 31. August 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

12. Oktober 2023

I have been receiving help setting up this app for the last few days, and I am at a point now where things are looking very good. The app has allowed me to setup an area where my customers can register an account, then once I verify it, they are able to purchase using a PO # at check out, rather than a credit card. There were a few things to setup, but I was lead through the entire process by a very competent team, with my point of contact being Jena Nguyen. Thanks for being patient with me Jena, and helping me make the site look good, and the process work smooth.
Kind Regards, Gary

Backtrack
Kanada
3 monate mit der App
BSS Commerce hat geantwortet 16. Oktober 2023

Thank you so much for your 5 star rating!

We are glad to hear that, with the help from our competent team, including Jena Nguyen, things are looking good and working smoothly.

We appreciate your patience and are grateful for your positive feedback.

15. Juni 2022

We are using this application to allow our business customers to place orders online for their specific products. The application has several features, at the start, it was overwhelming as it had so many features, that I didn't know where exactly to start, but after a few minutes, I was all set up. I've also dealt with their support team, specifically with Emma. I've worked with support teams of other applications, and unfortunately with those other applications, the response time was really, bad, but with Emma, I was getting fast and accurate responses. The resolution to my request was dealt with by Pham Dinh Hai, and in 1-2 days he had everything fixed! I'm more than happy with the service I've received, and how the application is working for us so far.

Tablet2Cases
Sonderverwaltungsregion Hongkong
7 monate mit der App
26. Januar 2022

Great app! I had a special request in order to make things easier for my wholesaler/dealers, and the team got it done within 48 hours! Great service and highly recommend for companies looking to do wholesale. Super easy, thank you both Leorio and Jonas for all the help!

Rebel Reaper Clothing Company
Vereinigte Staaten
6 monate mit der App
BSS Commerce hat geantwortet 15. Februar 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

19. Oktober 2023

Every time I reach out, the team is A.) responsive, and B.) helpful and professional. Thank you for your continued support. Lovely doing business with you.

Rotomart
Vereinigte Staaten
Etwa 2 monate mit der App
12. Juli 2023

Customer support is so nice! and they fulfilled all my requests, with good communication back and forth - i can definitely recommend these guys. Good support, a great app.

miniSERVIETTEN
Dänemark
5 monate mit der App
BSS Commerce hat geantwortet 17. Juli 2023

Thank you so much for your 5 star rating!

We are thrilled to hear that our customer support was helpful and responsive and our app was great.

We really appreciate your recommendation - it means the world to us!

21. Februar 2023

Joy Nguyen, Nguyen Tien Hau and Trinh Viet Anh were all fantastic with the extra functionality we needed to be added to this already excellent app.

The communication with the team was clear, and fast and helped us to achieve what we needed. We needed to get the number of default addresses for each account increased from 100 as a lot of our B2B customers can have up to 500 unique shipping addresses.

If you have any issues or queries regarding the app please reach out to the team as they are fantastic and will work with you to the best of their abilities to make sure B2B wholesale meets your needs. I feel great knowing we can reach out to them if needed in the future!

Thank you!!

Ben - Gibsons Games

Gibsons B2B
Vereinigtes Königreich
6 monate mit der App
BSS Commerce hat geantwortet 23. Februar 2023

Thank you so much for your 5 star rating. We're so glad to hear that you had a great experience working with the team and that they were able to provide the extra functionality you needed. We really appreciate your kind words and are always here to help in the future if you need anything. Thank you for trusting us!