Reseñas (137)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de marzo de 2023

We are using several BSS commerce solution for our wholesale B2B business and are extremely happy with the customer support we received from Joy Nguyen, Nguyen Tien Hau, and Le Trung Dong. From minor HTML bugs to custom feature integration, the customer support was very responsive, kind, and able to resolve issues very quickly at all times. We will certainly continue using the solution and can only recommend it! It is generally very intuitive to use and the customer support for requests that go beyond intuitiveness is outstanding!

Enpal.pro
Alemania
2 meses usando la aplicación
BSS Commerce respondió 24 de marzo de 2023

Thank you so much for your 5-star rating! We really appreciate the kind words about our customer support team and are so glad to hear that you are satisfied with our solution. It's great to know that you will continue using it and can only recommend it as it is a very intuitive system. We are thrilled that our customer support was helpful and able to respond quickly to any issues you had. Thank you again for your review, it means a lot to us.

3 de abril de 2023

Amazing customer service by Joy. She helped me while I had to solve some stuff pretty quick to close an order with a customer.
I really recommend the app. It works great!

Jacarandá
Canadá
2 meses usando la aplicación
BSS Commerce respondió 3 de abril de 2023

Thank you so much for your wonderful 5-star rating! We really appreciate your kind words about our agent's amazing customer service - we are so glad she was able to help you out when you had to solve something quickly. Thank you for recommending our app - we're glad it worked great for you!

3 de agosto de 2023

Brilliant experience with the BSS team so far. The support team has been incredibly helpful and the app itself is impressive. The store hasn't gone live yet, however everything has performed well in tests so far. Would definitely recommend this app for any store with wholesale needs.

NFTC
Australia
2 meses usando la aplicación
BSS Commerce respondió 11 de agosto de 2023

Thank you so much for the 5 star rating!

We are extremely pleased to hear that you have had a brilliant experience with our BSS team. It's wonderful to know that the support and app have been incredibly helpful and impressive to you, and that our products are in good standing. We take great pride in providing a quality service and are glad you would recommend our app to any store with wholesale needs.

Thank you again!

17 de enero de 2023

B2B Customer Portal and B2B Wholesale Solutions are two amazing apps to consider if you want to set up special discounts and offer payment terms to wholesale clients for your Shopify store. It is a useful extension that is a lot less costly than the official Shopify Pro app for those who want to build and grow their small business at a more affordable rate. While I came into some minor bugs and some confusion while using the app, the customer support exec, Jolie Nguyen, and developer, Mai Van Quy, were quick to assist me with all issues. Mai Van Quy would work on the back-end fixing all the technical issues while Jolie Nguyen would work directly with me and on the front-end to update me with all the processes. Overall it is a great experience - I would recommend these 2 apps to anyone who is looking for an extension that would help with growing their business.

Work Depot
Canadá
2 meses usando la aplicación
BSS Commerce respondió 3 de febrero de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

8 de diciembre de 2021

Jonas & T.Linh we’re amazing! They answered all of my questions and also fixed my problem quickly!! I recommended this app to all of my business partners

LoujeanïeFitness
Estados Unidos
2 meses usando la aplicación
BSS Commerce respondió 8 de diciembre de 2021

From Jonas and The Team.

We are happy that you enjoy the app and our service.

Wish your business all good and feel free to reach us at sales@bsscommerce.com at any time.

15 de noviembre de 2021

App tuyệt vời tôi đã dùng.chất lượng và thực tế.sẽ trải nghiệm thêm......v.....v...... . .. .. . . ..... .... ... ... ...... ...

kimsletter
Vietnam
2 meses usando la aplicación
BSS Commerce respondió 18 de noviembre de 2021

BSS Commerce rất vui vì bạn hài lòng với app. Hi vọng bạn sẽ tiếp tục ủng hộ các tính năng tuyệt vời mà chúng tôi sắp sửa cung cấp <3

Fecha de modificación: 5 de mayo de 2022

Thank you so much for your quick help. technical guy Nguyen Minh Dang and Jonas help me a lot understand the priority and gave me awesome service.

B2B Holistique
India
2 meses usando la aplicación
BSS Commerce respondió 13 de junio de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

9 de junio de 2023

Great way to provide Net Payment options to your wholesale customers accustomed to Net Terms. Definitely would recommend!

Farm Hounds - Wholesale
Estados Unidos
2 meses usando la aplicación
BSS Commerce respondió 15 de junio de 2023

Thank you so much for your 5-star rating!

We really appreciate you highlighting how our Net Payment options are great for our wholesale customers accustomed to Net Terms. We are thrilled to hear that you would recommend our services!

15 de junio de 2023

This app has enabled us to offer our stockists the ability to order across our range of products quickly and in bulk with a simple process, displaying net prices. The team are quick and friendly in their response to any questions or tailoring requirements we might have. It integrates really well with our Shopify store and I would definitely recommend this app.

Chase Cricket Limited
Reino Unido
Alrededor de 2 meses usando la aplicación
BSS Commerce respondió 20 de junio de 2023

Thank you so much for your 5 star rating!

We are thrilled to hear that our app has enabled you to offer stockists the ability to order quickly and in bulk with a process that displays net prices. We appreciate your feedback regarding our team's quick and friendly responses to any questions and tailoring requirements. We are also glad to hear that our app integrates well with your Shopify store.

Thank you for your recommendation!

19 de octubre de 2023

Every time I reach out, the team is A.) responsive, and B.) helpful and professional. Thank you for your continued support. Lovely doing business with you.

Rotomart
Estados Unidos
Alrededor de 2 meses usando la aplicación