Avis (122)

Note globale
4,8
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 9 mars 2022

thanks to Emma and Minh Tri. good customer service.
really good app which offers many options. i can only recommend this app. thanks to Emma and technician Minh Tri.

rokkedal
Danemark
Environ un an d’utilisation de l’application
BSS Commerce a répondu 9 mars 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

31 octobre 2023

Great app and they have a fantastic support team that helps very quickly.

MiFi-hotspot
Pays-Bas
2 mois d’utilisation de l’application
17 septembre 2021

I am using app to help our bulk buyers select multiple products at once and add to cart. Makes life easier for them. Gets the job done well. Great service and response by the BSS team. A+

stbjyoti
Inde
12 mois d’utilisation de l’application
BSS Commerce a répondu 19 septembre 2021

Thanks for your kind words.

Enjoy our B2B apps now and let me know at sales@bsscommerce.com or Live Chat in case you need further support from our team.

Best,

Steph and BSS Commerce Team.

19 avril 2023

Of course, we had an individual aproach for our B2B Customers in mind, yet this app delievered the largest part of the needed puzzle pieces. The rest was found quickly and thoroughly by Jennie from the support and her team of technicians. Binging ist all together helped enormously to implement a solution that even leaves room for added services in the future. We are thankful for the cooperative help of the support team.

NatureCups
Allemagne
12 mois d’utilisation de l’application
BSS Commerce a répondu 25 avril 2023

Thank you for the wonderful review and for your 5-star rating! We are so pleased to hear about your positive experience working with our support agent and the technical team. Thank you for your continued support!

16 juin 2022

This was a fairly easy app to install, however the team were on hand to help me with a couple of issues that I could not either work out or do myself. Jonas in the customer service team was very quick and helpful to provide guidance and also help fixing some things to my liking, and Pham Le Minh Tri was able to help with any technical stuff.
We have run some tests with our new wholesale customer and everything appears to be working really well. Once properly up and running I would be able to provide more feedback and I feel reassured that Jonas and the team will be on hand should I need any more help.
A great app, and the support team are available to help with any personalisation to match your shopify theme.

Edibilis
Royaume-Uni
11 mois d’utilisation de l’application
18 octobre 2023

A great app that does exactly what it says it does. The customer service though, is something else entirely - fantastic. Highly recommend.

Nixon Safety
Royaume-Uni
3 mois d’utilisation de l’application
Modifié le 22 avril 2022

I had a great first introduction to BSS. Emma (the support team) called me & introduced the B2B Portal system for me. After this great introduction I decided to try it. As Im not a good tech, I needed help to fully setup the system, and the whole team was very quick & easy to work with.
I specially want to thank tech Minh Tri & Hoa Xuan Duong. The whole system fits our needs, and I like that the clients have easy access to B2B prices as well as our B2C clients. So we didn't need to redo everything into to collections. We have used the systems of BSS for 2 months soon, and we are very happy with the functions. It fits our needs today. Thank you again for doing everything for us - & a major thanks for redo everything when we redesigned out new theme ;)

Hunde Fitness
Danemark
10 mois d’utilisation de l’application
BSS Commerce a répondu 21 avril 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

17 février 2023

I don’t usually post reviews but with this app I felt I really needed to share our experience. Our store had a few custom requirements and the support has been very quick to respond and implement the desired fixes. I have seen that many app developers refer to excuses like “our app is not designed for this feature” but with BSS Commerce I have only seen willingness to understand and meet customer needs.

Big thanks to dev Hai Pham Dinh who quickly helped me with the customization of the Order form on my Portal. And a thank you to dev Cuong Nguyen Quoc who makes sure the Custom Prices is in sync with the portal.
The B2B Portal & B2B/Wholesale Solution app is great for anyone wanting to set up B2B function within their website quickly. Setting up wholesale pricing, custom online forms, hiding prices, etc… This app is an “all-in-one” app with fantastic support. I look forward to growing our business with the B2B Portal & B2B/Wholesale Solution app!

Pala Petfoods
Estonie
9 mois d’utilisation de l’application
BSS Commerce a répondu 23 février 2023

Thank you so much for such a great review and 5-star rating! We are so glad that with our app and support, you saw the quality and trust we take into offering products and services. It’s lovely to hear that our team has been able to meet your custom requirements and demonstrate our commitment to understanding and meeting customer’s needs. We are so proud of our team and we thank you for appreciating their support.

2 octobre 2023

The app is good, but the support is great! They always get back to you quickly and do everything they can to help you. They go out of their way to make sure that you get the answers you need and are great with communication.

MG Laser
États-Unis
4 mois d’utilisation de l’application
BSS Commerce a répondu 5 octobre 2023

Thank you for your generous 5-star rating!

We appreciate you taking the time to recognize the excellent customer support we offer. We're glad to hear that our team is always available to help you, and that we go the extra mile to make sure your questions are addressed in an efficient manner.

Thank you again!

7 avril 2023

Very helpful app, it rapidly fixed our need to receive customer orders ad draft orders. The customer service is awesome, they understood our difficulties and issues and helped us via call and via their ticket service. Jena and the technician Cuong Ngo Quoc were responsive and really efficient, making quick modifications to the app to better run on our third-party theme, Shapes. All in all, we're very satisfied so far!

Organic Beer
Italie
9 mois d’utilisation de l’application
BSS Commerce a répondu 11 avril 2023

Thank you so much for your 5-star rating! We are truly grateful for your positive feedback and are very happy that our app was able to help you rapidly receive customer orders and draft orders. We appreciate your kind words about our customer service. Our agents worked hard to make sure your experience was a great one. Thank you for choosing us.