BSS: B2B Portal, Quote, Net 30 , 리뷰 116개
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best experience. Had issue with some features and they have solved each and every request i asked.
Thank you so much for your 5 star rating!
We are delighted to hear that you had an overall positive experience and that we were able to resolve every request you made. It's our priority to ensure all of our customers have the best experience possible. We really appreciate your business and your review!
Firstly, the customer service and responsiveness of the BSS team is outstanding. Emma was very helpful in answering all my questions and committed to helping me achieve the outcome I desired. I needed a little help implementing some code and styling and each request was met willingly and quickly. Special mention to Nguyen Ngoc Hai who assisted with the coding requests.
There was initially a coding clash with my back-in-stock buttons on the product pages, but this was attended to immediately and fixed - a pleasant experience compared to other app developers.
I required some assistance formatting my main portal information page and that was provided willingly and promptly. Much appreciated!
I noticed some site speed reduction which is inevitable for a logged in wholesale customer due to the extra price calculations for tax considerations, but BSS were quick to eliminate for guest customers, so my retail store was unaffected.
One overarching theme was the prompt communication and willingness to help, fix and explain anything I needed.
I now have a fully operational wholesale portal and a team to assist me with any future questions or issues. They have a development team too where more specific customisations can be achieved for a fee, which I intend to explore. The portal integrates well with the B2B wholesale app. and I look forward to exploring the many other features of the portal in future.
Thank you so much for your 5 star rating! We are so glad to hear that you had an outstanding experience with the BSS team and were especially impressed by the customer service and responsiveness. We will always be here to answer any of your concerns and help you achieve the outcomes you desire. We are also pleased that Nguyen Ngoc Hai was able to assist with the coding requests and that the portal integrated well with the B2B wholesale app. We appreciate your kind words and thank you for being a valued customer. |
Easy to use and amazing support from Jena and her team! We're very happy with the way everything was handled and the onboarding process.
Thank you for your 5 star rating!
We are thrilled to hear that you had an easy and amazing experience with our support team. It is our goal to make the process as smooth and enjoyable as possible for our customers.
We are delighted that we were able to meet your expectations!
Customer service is excellent and reply really quick. We have got in to problems and they fixed really quick and was very nice.
Thank you so much for your 5-star rating! We are delighted to know that you found our customer service to be excellent and that they responded to your queries and problems quickly and pleasantly. We appreciate your support and kind words!
excellent customer service, the app meet all of my expectations.
The service team from this developers even helped me do some of the html customizations.
Thanks a lot
Thank you so much for your amazing rating! We are glad to hear that our excellent customer service, app, and the service team's HTML customizations all met your expectations. We appreciate your feedback and your continued loyalty.
This B2B App works well on all ends and has many features that are pretty useful for a B2B Shop. We are using the custom pricing as well as the VAT exempt, tax display and everything is working fluently with the Shopify checkout. The registration process is great too, we can approve a customer, before he can buy at a discounted price with the B2B/Wholesale Solution app. And with the B2B Portal, we can create a whole new portal for the customer's neww experience. The Support agent June Nguyen and Developer Team, are simply great, too! June and her tech team - Phu Dao Van, Anh Trinh Viet and Anh Duc Tran were exceptional in customizing the App to our needs. They answered really quick and could manage all our input. Dev... did a great job in every aspect and could solve every customization that we needed (he worked overtime to help us! On the whole, this Wholesale Solution is an absolute recommendation, if you want to customize your B2B shop to your needs. The price is absolutely fair for the great features they offer!
Used another B2B app before but changed to BSS, im werry pleased with them!
Thank you for your awesome 5-star rating! We are extremely delighted that you have had a great experience using our B2B apps. We also thank you for highly appreciating the hard work of our Support agent June Nguyen and Developer Team - Phu Dao Van, Anh Trinh Viet, and Anh Duc Tran. We truly appreciate your kind words. Thank you once again!
Great support! Very great at reaching out and making sure you feel taken care of. Emma was very friendly!
Thank you very much for your 5-star rating! We are greatly encouraged by your kind words and are happy to hear you had a great experience with our agent. We strive to make our customers feel taken care of and hearing your positive feedback is a wonderful affirmation of our efforts. Thank you again!
Excellent App, seamless transitioning for net terms and aesthetically takes on your theme settings. Emma and Ly Tuan Linh were most helpful.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
For someone new to Shopify, BSS Commerce has been super helpful for me. I’ve worked with a lot of developers and designers on web projects in my past and these guys have been really on the ball.
I needed a solution to handle my customer onboarding. Since the out of the box Shopify login only handles a limited amount of inputs I need to capture additional customer information when users create accounts. Emma, Hoang, and Nguyen have been very helpful and accommodating to my numerous requests. They tirelessly toil to make sure that I’m getting everything I need.
My business is a wholesale only business and we service a wide variety of customers. This means that I need a user interface that is easy to use for all types of users at different levels of technical ability. Each time I reach out to the team at BSS they respond promptly and are eager to help me accomplish my goals for my site. I’ve needed a lot of help to get up and running so far. Emma is punctual with her responses and her developers Hoang and Nguyen have simple solutions for me.
Thank you so much for your kind words and taking the time to drop us a 5-star review! We really appreciate it. It's wonderful to hear how our team has been so helpful and accommodating to your requests. We'll make sure they know how much their hard work has been appreciated.
Emma was helpful, prompt and knowledgeable in her assistance during the my trial period of using the app.
She was able to help me troubleshoot the Net Terms feature and help recommend solutions for the challenges that I faced.
Thank you so much for your 5-star rating!
We are glad to learn that our agent's assistance during your trial period was helpful, prompt, and knowledgeable. We will ensure to continue to provide our customers with such exemplary service.
Thank you again!