B: Wholesale Customer Accounts

B: Wholesale Customer Accounts

리뷰 (143)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 4월 1일에 편집됨

The App is unfortunately not the right for us, but really great was the support from Annie and the tech guy Duong Hoa.

BOLTENSTERN
오스트리아
앱 사용 기간 3개월
답글 BSS Commerce개 2022년 4월 13일

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2023년 9월 1일

Really good support to as system that will make my job much easier.

JonasPhilippe
스웨덴
앱 사용 기간 3개월
답글 BSS Commerce개 2023년 9월 6일

Thank you so much for your 5 star rating!

We are so pleased to hear that our support system is making your job much easier. It is great to know that our support has been helpful and valued.

Thank you for your support!

2022년 8월 19일

We have been using the Apps from BSS for several months now. We have installed them on two sites, using a combination of the B2B Portal and B2B/wholesale app. Combining them together has given us a powerful way to manage our wholesale business alongside and integrated into our B2C business. It has taken a bit of tweaking and adjusting to seamlessly integrate, but it has been worth the effort. We are really happy with the results we now have (and our customers are too!). Jonas has been our main contact and support, and he has been fantastic. Behind the scenes the tech team Pham Le Minh Tri, Nguyen Minh Dang, Cuong NVM, Leorio, Vu Phi Hung, Nguyen Duc Manh have worked really hard to help us have a successful implementation. Totally recommend.

Oskar's Wooden Ark
오스트레일리아
앱 사용 기간 3개월
답글 BSS Commerce개 2022년 12월 12일

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023년 6월 26일

The APP works well for our B2B business needs, but best of all, Emma's support. I have never seen such responsive customer service, giving very detailed guidance and supporting me with various questions and needs throughout whole day. Really appreciate Emma's great job!

NEXOES
미국
앱 사용 기간 3개월
답글 BSS Commerce개 2023년 6월 27일

Thank you for your wonderful 5 star rating!

We are so grateful that you have enjoyed using our APP and that you found our agent's customer service to be truly outstanding. We appreciate your feedback and we are so pleased that it has been such a positive experience for you.

Thank you again for your kind words!

2023년 10월 12일

I have been receiving help setting up this app for the last few days, and I am at a point now where things are looking very good. The app has allowed me to setup an area where my customers can register an account, then once I verify it, they are able to purchase using a PO # at check out, rather than a credit card. There were a few things to setup, but I was lead through the entire process by a very competent team, with my point of contact being Jena Nguyen. Thanks for being patient with me Jena, and helping me make the site look good, and the process work smooth.
Kind Regards, Gary

Backtrack
캐나다
앱 사용 기간 3개월
답글 BSS Commerce개 2023년 10월 16일

Thank you so much for your 5 star rating!

We are glad to hear that, with the help from our competent team, including Jena Nguyen, things are looking good and working smoothly.

We appreciate your patience and are grateful for your positive feedback.

2023년 3월 19일

We are using several BSS commerce solution for our wholesale B2B business and are extremely happy with the customer support we received from Joy Nguyen, Nguyen Tien Hau, and Le Trung Dong. From minor HTML bugs to custom feature integration, the customer support was very responsive, kind, and able to resolve issues very quickly at all times. We will certainly continue using the solution and can only recommend it! It is generally very intuitive to use and the customer support for requests that go beyond intuitiveness is outstanding!

Enpal.pro
독일
앱 사용 기간 2개월
답글 BSS Commerce개 2023년 3월 24일

Thank you so much for your 5-star rating! We really appreciate the kind words about our customer support team and are so glad to hear that you are satisfied with our solution. It's great to know that you will continue using it and can only recommend it as it is a very intuitive system. We are thrilled that our customer support was helpful and able to respond quickly to any issues you had. Thank you again for your review, it means a lot to us.

2023년 4월 3일

Amazing customer service by Joy. She helped me while I had to solve some stuff pretty quick to close an order with a customer.
I really recommend the app. It works great!

Jacarandá
캐나다
앱 사용 기간 2개월
답글 BSS Commerce개 2023년 4월 3일

Thank you so much for your wonderful 5-star rating! We really appreciate your kind words about our agent's amazing customer service - we are so glad she was able to help you out when you had to solve something quickly. Thank you for recommending our app - we're glad it worked great for you!

2023년 10월 31일

Great app and they have a fantastic support team that helps very quickly.

MiFi-hotspot
네덜란드
앱 사용 기간 2개월
2023년 8월 3일

Brilliant experience with the BSS team so far. The support team has been incredibly helpful and the app itself is impressive. The store hasn't gone live yet, however everything has performed well in tests so far. Would definitely recommend this app for any store with wholesale needs.

NFTC
오스트레일리아
앱 사용 기간 2개월
답글 BSS Commerce개 2023년 8월 11일

Thank you so much for the 5 star rating!

We are extremely pleased to hear that you have had a brilliant experience with our BSS team. It's wonderful to know that the support and app have been incredibly helpful and impressive to you, and that our products are in good standing. We take great pride in providing a quality service and are glad you would recommend our app to any store with wholesale needs.

Thank you again!

2023년 1월 17일

B2B Customer Portal and B2B Wholesale Solutions are two amazing apps to consider if you want to set up special discounts and offer payment terms to wholesale clients for your Shopify store. It is a useful extension that is a lot less costly than the official Shopify Pro app for those who want to build and grow their small business at a more affordable rate. While I came into some minor bugs and some confusion while using the app, the customer support exec, Jolie Nguyen, and developer, Mai Van Quy, were quick to assist me with all issues. Mai Van Quy would work on the back-end fixing all the technical issues while Jolie Nguyen would work directly with me and on the front-end to update me with all the processes. Overall it is a great experience - I would recommend these 2 apps to anyone who is looking for an extension that would help with growing their business.

Work Depot
캐나다
앱 사용 기간 2개월
답글 BSS Commerce개 2023년 2월 3일

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!