BSS: B2B Portal, Quote, Net 30 , 115 recensies

I don’t usually post reviews but with this app I felt I really needed to share our experience. Our store had a few custom requirements and the support has been very quick to respond and implement the desired fixes. I have seen that many app developers refer to excuses like “our app is not designed for this feature” but with BSS Commerce I have only seen willingness to understand and meet customer needs.

Big thanks to dev Hai Pham Dinh who quickly helped me with the customization of the Order form on my Portal. And a thank you to dev Cuong Nguyen Quoc who makes sure the Custom Prices is in sync with the portal.
The B2B Portal & B2B/Wholesale Solution app is great for anyone wanting to set up B2B function within their website quickly. Setting up wholesale pricing, custom online forms, hiding prices, etc… This app is an “all-in-one” app with fantastic support. I look forward to growing our business with the B2B Portal & B2B/Wholesale Solution app!

Very helpful app, it rapidly fixed our need to receive customer orders ad draft orders. The customer service is awesome, they understood our difficulties and issues and helped us via call and via their ticket service. Jena and the technician Cuong Ngo Quoc were responsive and really efficient, making quick modifications to the app to better run on our third-party theme, Shapes. All in all, we're very satisfied so far!

Emma and her team worked quickly to resolve an issue with our store, responding to our email request within the hour. They fixed the problem very quickly and kept our company updated by email so we always knew what was happening.
Very easy to contact Emma and her team, thank you for your support.

Wanted to add review as I have had such a good experience....
I needed some help installing the app and contacted the support team who were very helpful , went through everything without issue, explaining everything effectively. Even once installed everything going forward was talked through so I knew how to use the app effectively and had ensured I had no issue with questions going forward.,
The team are very knowledgeable and the support received is excellent. A big thank you to Nguyen Vu Manh Cuong, Nguyen Minh Dang and dev Vu Phi Hung ...Who gave amazing service. I WOULD definitely recommend this app to add to your Shopify as it does exactly what it says it does with no disappointment!! Great stuff

We are using this application to allow our business customers to place orders online for their specific products. The application has several features, at the start, it was overwhelming as it had so many features, that I didn't know where exactly to start, but after a few minutes, I was all set up. I've also dealt with their support team, specifically with Emma. I've worked with support teams of other applications, and unfortunately with those other applications, the response time was really, bad, but with Emma, I was getting fast and accurate responses. The resolution to my request was dealt with by Pham Dinh Hai, and in 1-2 days he had everything fixed! I'm more than happy with the service I've received, and how the application is working for us so far.

Great app! I had a special request in order to make things easier for my wholesaler/dealers, and the team got it done within 48 hours! Great service and highly recommend for companies looking to do wholesale. Super easy, thank you both Leorio and Jonas for all the help!

Joy Nguyen, Nguyen Tien Hau and Trinh Viet Anh were all fantastic with the extra functionality we needed to be added to this already excellent app.

The communication with the team was clear, and fast and helped us to achieve what we needed. We needed to get the number of default addresses for each account increased from 100 as a lot of our B2B customers can have up to 500 unique shipping addresses.

If you have any issues or queries regarding the app please reach out to the team as they are fantastic and will work with you to the best of their abilities to make sure B2B wholesale meets your needs. I feel great knowing we can reach out to them if needed in the future!

Thank you!!

Ben - Gibsons Games

Support is really really fast on solving issues or providing the information. They helped us many times up to now and I am really glad to work with them. Especially, Joy and dev Dao Van Phu, Trinh Viet Anh! I used to have some issues with another b2b wholesale solution app few months ago, and the old support agent Josephine was the one who stood side by side with us. Then, a couples of issues related to restyling the form, quantity button at product page, and installing the code for some functions Quantity Increment, Order Limit, etc. appear, then the next support agent Joy Nguyen is the one that communicate with me. She is responsive and friendly. She then forward the case to the dev: Trinh Viet Anh and Dao Van Phu who quickly resolved the issues, which is caused by theme incompability. Then I had some issues with the css of Portal page. Then I contact them again and they wuickly resolve the issue also. The app works well, and I am satisfied. Congratulations BSS you have a great team with great support! Your app is good also! I will definitely contact you in the future if I need further help.

I would give the team 10 STARS if could!!! Wow where do I start... I have undertaken a large project migrating a trade website from Magento 1 onto shopify WITHOUT the plus plan which has been no easy task to say the least. It has required multiple complex integrations with our warehouse management software as well as turning a basic shopify store into a trade website. The team at BSS have been absolutely invaluable to the success of the website as there app is the main functionality behind the "trade" functionality. This of course has not came without obstacles which they have been amazing and i mean amazing at working with me on. There development team has worked with other third party apps that i had to use to integrate their functions with others to help me achieve the required results. They have even prioritised a global app update to solve an important requirement with shipping needs for my account customers. More often that not with Shopify apps developers, when I need something specific from them to cater for a wider need i am simply told "no go and find a new app". Not with BSS, they find solutions and make it work one way or another. I now have a fully functioning trade websites which is entirely off spec in terms of core functionality for BSS and the third apps that I use, but between hard work and dedicate, everything is integrated and working across various complex coding. If anyone is considering a move to Shopify for their trade site but don't want to pay the $2000 to do so, these guys can make it work no problem! And what's more is the service from Emma's is second to none! I am based in the UK and have had zero problems with any communication barriers, and despite the time zone challenges, She always makes sure she communicates regularly to keep my up to date even prior to job completion. I have never been more confident in a long term partnership on Shopify to date. Thank you Emma and the Dev team for all your hard work and efforts, truly remarkable! 10 Stars!

The tool works seamlessly which is great. The support is next level to boot. I had quite a few customization requests and Jonas and his team took them on quickly and they look and work perfectly. My requests weren't exactly simple either - such as changing functionality of check boxes on items in the order form and completely moving objects. If you are using the wholesale app and want a self-serve option for your reps/customers, this is a great add on.