B: B2B Quick Order & Quotes

B: B2B Quick Order & Quotes

Recensies (153)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
3 april 2023

Amazing customer service by Joy. She helped me while I had to solve some stuff pretty quick to close an order with a customer.
I really recommend the app. It works great!

Jacarandá
Canada
11 dagen gebruiken de app
BSS Commerce B2B heeft geantwoord 3 april 2023

Thank you so much for your wonderful 5-star rating! We really appreciate your kind words about our agent's amazing customer service - we are so glad she was able to help you out when you had to solve something quickly. Thank you for recommending our app - we're glad it worked great for you!

19 april 2024

Being able to handle simple B2B functions like Net Terms purchasing without pushing to an enterprise-level subscription was hard to find, but this app provided what we needed at a very fair price. On top of this, app developer support has been excellent, even if it's on the other side of the globe and requires a 12-hour turnaround time. Thanks to Emma for that! Looking forward to exploring the other functions as our business continues to grow.

Culimer Equipment LLC
Verenigde Staten
10 dagen gebruiken de app
BSS Commerce B2B heeft geantwoord 3 mei 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

1 augustus 2023

Emma was helpful, prompt and knowledgeable in her assistance during the my trial period of using the app.

She was able to help me troubleshoot the Net Terms feature and help recommend solutions for the challenges that I faced.

Farandole by Plain Vanilla
Singapore
10 dagen gebruiken de app
BSS Commerce B2B heeft geantwoord 11 augustus 2023

Thank you so much for your 5-star rating!

We are glad to learn that our agent's assistance during your trial period was helpful, prompt, and knowledgeable. We will ensure to continue to provide our customers with such exemplary service.

Thank you again!

Bewerkt 7 maart 2022

I've been in touch with Emma for the last week and she's been very responsive and very helpful with my problems. B2B portal and B2B solution are very well made apps that have helped me with all my needs. Thank you Emma, Leorio and Ly Tuan Linh We are transitioning to wholesale and account member discounts only and since there's so many elements to this app, customer support is essential. Emma has been the greatest support through this transition even helping me make changes, as well as educating me on how to navigate the app. The best thing about it all is that Emma is extremely prompt with her replies through chat and as a business owner this is very important if you're going to be paying for an app.

Sukio Studio
Australië
9 dagen gebruiken de app
BSS Commerce B2B heeft geantwoord 8 maart 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

12 juli 2023

Customer support is so nice! and they fulfilled all my requests, with good communication back and forth - i can definitely recommend these guys. Good support, a great app.

miniSERVIETTEN
Denemarken
8 dagen gebruiken de app
BSS Commerce B2B heeft geantwoord 17 juli 2023

Thank you so much for your 5 star rating!

We are thrilled to hear that our customer support was helpful and responsive and our app was great.

We really appreciate your recommendation - it means the world to us!

14 december 2021

As of right now, there are a total of nine five-star reviews for the “B2B Portal/Net Terms” app. While this may be a newer app, I can tell you that you will not be disappointed. 9 out of 9 happy happy customers, and we are now the 10th! Great app! I promise that you will not be disappointed when working with B2B. Customer service has been the best! I mentioned a few things to Stephanie that would make using the B2B program even better for us within our store. She then met with Tuli (tech programmer) and the rest of the B2B app team. They immediately went to the drawing board to turn my recommendations into a reality! Where else do you get that kind of customer service without someone trying to charge you? The B2B team has been amazing and has gone above and beyond my expectations! If you have difficulty setting up the B2B app, let them know, and they will set everything up for you! You can request a screen share meeting with B2B or go back and forth through their chatbot or by email. They are very responsive and on top of everything! I would give them a higher star review, but I cannot give them more than a five-star review. Hats off to Stephanie, her tech engineer named Tuli, and the rest of the B2B team. The “B2B Portal/Net Terms” app is phenomenal for anyone wanting to set up B2B within their website. B2B's apps have been phenomenal! Aside from the most outstanding customer service, B2B's apps work great! I hope that the B2B apps from BSS Commerce continue to grow by leaps and bounds, and the customer service they provide remains the same. I look forward to growing our business with B2B apps! If my review hasn’t sold you on trying B2B apps, I don’t think anything will. We are B2B apps #1 fans! Great work, Stephanie, Tuli, and the rest of the B2B Team!

Mama Shawna™
Verenigde Staten
8 dagen gebruiken de app
BSS Commerce B2B heeft geantwoord 26 december 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

12 april 2023

At the first stage, we started using only three applications (B2B/Wholesale Customer Portal, B2B Login/Lock & Hide Price, B2B Portal/ Net Terms), which allow us to completely solve the problem of creating a portal for wholesale customers.
Very rich set of tools :)
Intuitive rules setting, the same for all tools.
Well, a special thank you to the technical support :)
Emma and Dao Van Phu, after 7 years of working with Shopify apps, we can say that you are the best!!!
Fast, specific and as attentive as possible to the needs of the client.
Thank you very much.

GreenTeaEveryday
Israël
8 dagen gebruiken de app
BSS Commerce B2B heeft geantwoord 14 april 2023

Thank you so much for your 5-star rating! We are thrilled to hear that our suite of three apps, B2B/Wholesale Customer Portal, B2B Login/Lock & Hide Price and B2B Portal/Net Terms were so successful in completely solving your issue with creating a portal for wholesale customers. We are grateful for the hard work and dedication our agents have brought to you. Thank you again for your support. We really appreciate it!

25 mei 2022

The support for this app is really incredible. I spoke with Jonas Nguyen and worked with Nguyen Minh Dang on some customizations. They were very helpful. The app is pretty great. We ended up not using it yet because it was missing a feature we need (custom text box that shows on the admin order page), but Jonas assured me it's a feature they're working on adding and once it is, I'll be coming back to this app.

CCR
Verenigde Staten
8 dagen gebruiken de app
BSS Commerce B2B heeft geantwoord 13 juni 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

26 januari 2022

Great app! I had a special request in order to make things easier for my wholesaler/dealers, and the team got it done within 48 hours! Great service and highly recommend for companies looking to do wholesale. Super easy, thank you both Leorio and Jonas for all the help!

Rebel Reaper Clothing Company
Verenigde Staten
7 dagen gebruiken de app
BSS Commerce B2B heeft geantwoord 15 februari 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

7 december 2021

I purchased the entire BSS Commerce suite of apps: Login/Lock & Hide Pricing, B2B Wholesale Solution and B2B Portal/Net Terms. All of the apps have great functionality and have made my wholesale program and checkout process much more efficient. Their customer support team stayed online with me helping me set everything up and make sure it worked just as I wanted. They were so patient!!

dessertunlimited
Verenigde Staten
7 dagen gebruiken de app
BSS Commerce B2B heeft geantwoord 8 december 2021

It's great to support you so far and we are happy that the three B2B apps work flawlessly now.

Wish that you will keep supporting our app. Cheers!

From Emma and her team.