B: Wholesale Customer Accounts

B: Wholesale Customer Accounts

Recensioner (143)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
Redigerat 1 april 2022

The App is unfortunately not the right for us, but really great was the support from Annie and the tech guy Duong Hoa.

BOLTENSTERN
Österrike
3 månader användning av appen
BSS Commerce svarade 13 april 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

1 september 2023

Really good support to as system that will make my job much easier.

JonasPhilippe
Sverige
3 månader användning av appen
BSS Commerce svarade 6 september 2023

Thank you so much for your 5 star rating!

We are so pleased to hear that our support system is making your job much easier. It is great to know that our support has been helpful and valued.

Thank you for your support!

19 augusti 2022

We have been using the Apps from BSS for several months now. We have installed them on two sites, using a combination of the B2B Portal and B2B/wholesale app. Combining them together has given us a powerful way to manage our wholesale business alongside and integrated into our B2C business. It has taken a bit of tweaking and adjusting to seamlessly integrate, but it has been worth the effort. We are really happy with the results we now have (and our customers are too!). Jonas has been our main contact and support, and he has been fantastic. Behind the scenes the tech team Pham Le Minh Tri, Nguyen Minh Dang, Cuong NVM, Leorio, Vu Phi Hung, Nguyen Duc Manh have worked really hard to help us have a successful implementation. Totally recommend.

Oskar's Wooden Ark
Australien
3 månader användning av appen
BSS Commerce svarade 12 december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

26 juni 2023

The APP works well for our B2B business needs, but best of all, Emma's support. I have never seen such responsive customer service, giving very detailed guidance and supporting me with various questions and needs throughout whole day. Really appreciate Emma's great job!

NEXOES
USA
3 månader användning av appen
BSS Commerce svarade 27 juni 2023

Thank you for your wonderful 5 star rating!

We are so grateful that you have enjoyed using our APP and that you found our agent's customer service to be truly outstanding. We appreciate your feedback and we are so pleased that it has been such a positive experience for you.

Thank you again for your kind words!

12 oktober 2023

I have been receiving help setting up this app for the last few days, and I am at a point now where things are looking very good. The app has allowed me to setup an area where my customers can register an account, then once I verify it, they are able to purchase using a PO # at check out, rather than a credit card. There were a few things to setup, but I was lead through the entire process by a very competent team, with my point of contact being Jena Nguyen. Thanks for being patient with me Jena, and helping me make the site look good, and the process work smooth.
Kind Regards, Gary

Backtrack
Kanada
3 månader användning av appen
BSS Commerce svarade 16 oktober 2023

Thank you so much for your 5 star rating!

We are glad to hear that, with the help from our competent team, including Jena Nguyen, things are looking good and working smoothly.

We appreciate your patience and are grateful for your positive feedback.

19 mars 2023

We are using several BSS commerce solution for our wholesale B2B business and are extremely happy with the customer support we received from Joy Nguyen, Nguyen Tien Hau, and Le Trung Dong. From minor HTML bugs to custom feature integration, the customer support was very responsive, kind, and able to resolve issues very quickly at all times. We will certainly continue using the solution and can only recommend it! It is generally very intuitive to use and the customer support for requests that go beyond intuitiveness is outstanding!

Enpal.pro
Tyskland
2 månader användning av appen
BSS Commerce svarade 24 mars 2023

Thank you so much for your 5-star rating! We really appreciate the kind words about our customer support team and are so glad to hear that you are satisfied with our solution. It's great to know that you will continue using it and can only recommend it as it is a very intuitive system. We are thrilled that our customer support was helpful and able to respond quickly to any issues you had. Thank you again for your review, it means a lot to us.

3 april 2023

Amazing customer service by Joy. She helped me while I had to solve some stuff pretty quick to close an order with a customer.
I really recommend the app. It works great!

Jacarandá
Kanada
2 månader användning av appen
BSS Commerce svarade 3 april 2023

Thank you so much for your wonderful 5-star rating! We really appreciate your kind words about our agent's amazing customer service - we are so glad she was able to help you out when you had to solve something quickly. Thank you for recommending our app - we're glad it worked great for you!

31 oktober 2023

Great app and they have a fantastic support team that helps very quickly.

MiFi-hotspot
Nederländerna
2 månader användning av appen
3 augusti 2023

Brilliant experience with the BSS team so far. The support team has been incredibly helpful and the app itself is impressive. The store hasn't gone live yet, however everything has performed well in tests so far. Would definitely recommend this app for any store with wholesale needs.

NFTC
Australien
2 månader användning av appen
BSS Commerce svarade 11 augusti 2023

Thank you so much for the 5 star rating!

We are extremely pleased to hear that you have had a brilliant experience with our BSS team. It's wonderful to know that the support and app have been incredibly helpful and impressive to you, and that our products are in good standing. We take great pride in providing a quality service and are glad you would recommend our app to any store with wholesale needs.

Thank you again!

17 januari 2023

B2B Customer Portal and B2B Wholesale Solutions are two amazing apps to consider if you want to set up special discounts and offer payment terms to wholesale clients for your Shopify store. It is a useful extension that is a lot less costly than the official Shopify Pro app for those who want to build and grow their small business at a more affordable rate. While I came into some minor bugs and some confusion while using the app, the customer support exec, Jolie Nguyen, and developer, Mai Van Quy, were quick to assist me with all issues. Mai Van Quy would work on the back-end fixing all the technical issues while Jolie Nguyen would work directly with me and on the front-end to update me with all the processes. Overall it is a great experience - I would recommend these 2 apps to anyone who is looking for an extension that would help with growing their business.

Work Depot
Kanada
2 månader användning av appen
BSS Commerce svarade 3 februari 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!